Dave & Buster's Wauwatosa

Reviews

• SE

  Shanelle Evans

  3 days ago
  4.0
  We recently celebrated my son’s 10th birthday here on Saturday, and the experience was absolutely wonderful! The manager, James, went above and beyond to ensure everything was perfect. He made sure we had everything we needed and even surprised us with an upgrade to a larger room, which made the celebration even more special. Throughout the event, he checked on us regularly to make sure everything was going smoothly and that our guests were well taken care of. Our server was amazing as well! She was attentive, friendly, and made sure we had everything we needed throughout the party. Overall, the customer service was exceptional, and they helped make my son’s 10th birthday celebration truly memorable. I highly recommend this venue for anyone looking to host a special event! ⭐⭐⭐⭐⭐
• HM

  Heather Mason

  4 days ago
  5.0
  Brought my family in for a mini celebration for our daughter getting her first job. It was pretty hectic in the restaurant and I was concerned how the service would be. Our server Asia was absolutely fantastic! Not only did she have an amazing attitude under stress, she was very quick and thorough, checking on our table frequently, drinks full and food prompt….yes I know that’s the kitchen staff as well. Overall wonderful experience!
• MN

  marc nord

  5 days ago
  5.0
  We had such a great experience at Dave & Buster's! The service was outstanding from start to finish, and everyone was so kind, helpful, and welcoming. Christine and Brittney both went above and beyond to make sure everything was perfect and that we had an amazing time. Their positive attitudes and attention to detail really stood out. You can tell they truly care about their customers. We will definitely be coming back again soon!
• KV

  Kat C Vargas

  May 6, 2026
  2.0
  Staff needs more training on their memberships. Every time I come in, employees seem unsure how to apply my discount. Also, I always order the mac and cheese (which is actually really good), and it normally comes with both chicken and bacon. Today, I ordered the exact same dish, but it only came with bacon. When I asked the waiter about the missing chicken, he checked with the cook, who said chicken doesn’t come with the plate unless you add it separately. That confused me because I order this every time I visit, and it has always included both chicken and bacon. I even double-checked the menu, and it clearly says chicken and bacon.
• AP

  Aaron Phifer

  May 2, 2026
  1.0
  My sister and her friends went to celebrate a friends birthday. They were accused of dining and dashing. All of their food was thrown away. They were being kicked out due to being heavily discriminated. Their security and servers were rudely laughing, mocking, and having bad attitudes towards teenagers. These kids have never been in trouble. They were making purchases. These are not the type of kids that go around start fights and causing trouble. Some kids had game cards they couldn’t even finish. The manager was no help. I was told one of the servers threatened the kids. I tried calling and no one answered. Another parent was hung up on. I hope corporate sees this and give a better training to their staff. I also hope they can find a better manager that can respect their customers better. We will no longer return to any Dave and busters. Which is unfortunate because this was one of my favorite places to go.

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