Dunkin'

Reviews

• MM

  Makayla Mitchell

  May 3, 2026
  1.0
  I tried giving this location another chance after repeated issues, and unfortunately nothing has changed. I ordered a simple iced latte with one pump of caramel and received something completely different—loaded with extra caramel and sugar to the point it was undrinkable. This is the third visit in a row where my order has been wrong. When you’re using the drive-thru on the way somewhere, you don’t have time to come back and fix it, which makes the experience even more frustrating. At this point, I’m done going to this location. Other Dunkin’ locations get this exact drink right without any issue, so I’ll be taking my business elsewhere. I would not recommend this location, there seems to be a constant rotation of staff, and consistency in order accuracy is clearly lacking.
• KN

  Kat N

  Apr 17, 2026
  1.0
  doesn’t know how to take an order and gave me cold bacon. there is no way yall aren’t supposed to heat that up. be so for real.
• SM

  Say Million

  Apr 15, 2026
  5.0
  Line was extremely long this morning for some reason, but they were able to execute the best coffee I’ve had from them in a while! 5/5 for a gloomy day
• RT

  Rumina Temuri

  Apr 9, 2026
  5.0
  I've been to lots of different Dunkin' Donuts in the Madison area and none of them are as fast and efficient as this one. The long lines in the morning when everyone goes to work go by in like 5-7 minutes so I nor is anyone else late to work because of how fast they go and they don't mess up any orders. My order comes out right everytime. Their coffee also doesn't taste burnt which I've noticed in other Dunkin' Donuts before. Overall, if you're worried about the long line in the drive thru, they make sure it goes by so you're not late to work!
• JJ

  Joe

  Apr 4, 2026
  1.0
  The staff start every drive through interaction with “thanks for stopping” and then don’t even say anything else or an indication to order. The screen abbreviates everything so asking “if the screen looks okay” when you can’t even make out if the abbreviated item is correct or not, and then after waiting for your food that you ordered they bring the entire wrong thing out to your car that you already had to pull out of the drive through for since they took a significant amount of time to make a simple order. This Dunkin is a sad example of its former self and moving forwards a local coffee shop will be getting my business over this establishment.

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