It was freezing in here. The entire time it’s 75 outside yesterday but a cool 59 inside. Crazy the floor very slippery why I have no ideas . The queso was hot it was warm at best turn to edible spackle almost immediately . Had to drinks super. St one not complaining bartender needs a raise . Food very mid not really seasoned. All in all Not worth it the server. Felt like she didn’t wanna be there and the way the ac was set up didn’t either .
RT
Rebecca Thompson
Jul 14, 2026
The food may be good, but the customer service completely overshadowed it. I would not recommend ordering takeout from this restaurant.
Our order was incomplete, and what should have been a simple resolution turned into weeks of empty promises and complete lack of follow thru. I spoke with three supervisors (Jasmine?, Tom, and a voicemail from Wendy) and the hostess and was repeatedly assured that a refund would be processed, a $50 gift card would be sent, and someone would call to follow up. None of those things ever happened and it’s been almost a month now.
The most frustrating part wasn't the missing item, it was being repeatedly told what I wanted to hear with no intention of following through with it. This experience showed a complete lack of accountability, communication, and respect for its customers' time. If you're considering takeout, be aware that if something goes wrong, don't expect anyone to make it right.
MS
Michelle Sabol
Jul 8, 2026
2nd visit here. Both times were just OK. Chips stale & salsa lacked much flavor. Shrimp Rice Bowl featured hard, chewy cold shrimp & overcooked, soggy rice. Taco Chicken Skillet was so cold the cheese topping was hardened & entire contents were dripping oil. Customer Service just lacking. Nobody asked how our food was or I would have let them know. Table was never cleared of appetizer or dinner plates.
Perhaps paring down the menu to include less variety could help them concentrate on the Mexican Dishes.
We’ve been to El Camino multiple times but when we went on 7/2/26, our service was terrible. The waitress seemed like she did not want to be at work, rushed us when ordering, never came back after bringing us our food to ask if we needed anything but walked past our table multiple times. When she finally did come back to our table after we were done eating, as she was laying the bill down, she asked if we wanted dessert not before bringing us the bill. Our service felt Iike we were an inconvenience for coming that night.
BC
Brittany Chartier
Jul 2, 2026
Yanet was our server and it was not her best night. We felt very rushed and ignored. We had a problem with our bill and when we wrote down the corrections, it was like we did something wrong. Once we fixed it she walked away without the bill and was gone for about 10-15 mins. Not sure what was going on. Anytime we have come we get her and it’s the same thing. Camino used to be our go to but it just seems like the servers and food its self has gone downhill.