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Acai Bowl/smoothie bowl with NUTELLA®, fresh fruit and granola and chia seeds
Brand Certified

Tropical Smoothie Cafe

4.8
(150 reviews)

Business Details

2575 North Downer, Milwaukee, WI
53211, United States
(414) 200-9150
https://locations.tropicalsmoothiecafe.com/wi/milwaukee/2575-north-downer

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® in Milwaukee makes eating easy breezy with refreshing, made-to-order smoothies, wraps, flatbreads, 'dillas and bowls. From popular picks like the Island Green® smoothie and Acai Bowls, protein packed options like the Peanut Paradise™ smoothie or PB Protein Crunch Bowl, to limited-time seasonal options like the Tiki Torch Wrap with four layers of spice. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in your day – perfect for breakfast, lunch or dinner. Eat some good!™ *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
2575 North Downer, Milwaukee, WI
53211, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM

Menu

1 menu · 88 items

Explore offerings from Tropical Smoothie Cafe on 2575 North Downer in Milwaukee, with popular featured products, toasted snack rolls, digital exclusives, and breakfast available at this location.

Menu

88 items

Reviews

4.8
150 reviews
5 stars
136
4 stars
5
3 stars
2
2 stars
0
1 star
7
  • RH
    rose hill
    1 day ago
    5.0
    I believe it was the manager. I was talking to. Either way, she was awesome. She even helped me get into my account. Which was even more awesome, gave me a couple of different ways to get my points, which was new information to me. But it was well appreciated💜💚🙏🏽🥳
  • JK
    Jason Kennedy
    6 days ago
    5.0
    Keyes was upbeat and joy- his customer service was impeccable. I’m
  • SB
    Sophia Boyer
    Aug 12, 2026
    5.0
    Exactly what I needed on a hot summer day. Love that they have sugar free options. Shoutout to Keyz, great customer service.
  • BG
    Blake Gribble
    Aug 12, 2026
    5.0
    Keyz was very helpful with getting my order in and making sure I had a nice Tropical Smoothie experience.
  • IM
    Isabella Malik
    Jul 29, 2026
    1.0
    I went in with my friend to order 2 smoothies and we ordered separately at the Milwaukee Wisconsin Downer Ave location. She went first and put in her rewards to the cashier. As I am waiting in line, I notice a sign by the register that says if I download the app and join rewards, I will receive a free smoothie. So I thought that was a good deal annd decide I should download the app. I said to the cashier; I am waiting for the app to download so I can receive a free smoothie. He takes my order and says it’s fine I’ll give you the free while the app downloads. I say okay great and my friend and I wait for our smoothies to be made. The manager named ‘Stephanie’ came out and started to say that I need to pay for my smoothie even though I downloaded the app and showed the cashier. To describe her; Stephanie had hand tattoos, was mid height, and was extremely rude from the get-go. She asked to see my app and I told her I had just downloaded it to get the free smoothie that was promoted on the flyer. She said I needed reward points to receive my free smoothie and that I needed to wait 24 hours after I had purchased something to use the free smoothie reward when that was not promoted on the flyer. I told her none of that information was on the flyer and I asked how I was supposed to know that when the cashier said I would be able to get a free smoothie if I downloaded the app. Stephanie said it was under ‘terms and conditions’ in the receipt but I had never received a receipt from the cashier considering he told me I would get it for free?? How was I supposed to know the terms and conditions when it was not relayed to me when I was ordering? Stephanie then proclaims to say that the cashier is ‘new’ and he didn’t know what he was saying. I’m thinking to myself, doesn’t the manger train employees, so doesn’t that make you a bad trainer if he doesn’t know how the promotions work? It was very confusing to be told 2 different things by 2 employees. I didn’t deserve to feel like I was trying to pull a fast one on them when I just thought I was getting a deal for downloading the app. Communication from this store was terrible, and the manger, Stephanie, was completely unhelpful and condescending. She should not work in customer service. I asked what she could do for me due to the misunderstanding but she continued to put all the blame on me. She was talking rudely about me to my friend when we were on our way out and that was my last straw. No manger should have that level of incompetence. I feel bad for the cashier who took my order because he was clearly trained by her and didn’t deserve to be caught in the middle. All of this over an $8 smoothie. Ridiculous. I am now getting everyone I know to leave bad reviews at this location. Unacceptable and the manager, Stephanie, needs to be held accountable

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours of Tropical Smoothie Cafe in Milwaukee?

Tropical Smoothie Cafe in Milwaukee is open Monday through Friday from 7:00 AM to 9:00 PM, and on Saturday and Sunday from 8:00 AM to 9:00 PM.

Brand Certified Facts from Tropical Smoothie Cafe

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