Smokin’ Jack’s BBQ is a Milwaukee-based, family-owned smokehouse serving award-winning brisket, pork shoulder, chicken, and Alabama White Sauce. We operate multiple locations, a full-service catering division, and a food truck. Our smoked meats are also featured at major venues including American Family Field and the UW-Milwaukee Panther Arena, bringing signature BBQ flavor across the city. Owned by Jack Holt, a 30-year restaurant veteran, we’re proud to offer signature sauces sold by the bottle, perfect for adding bold flavor to any meal.Rated as one of the best caterers for weddings, corporate events, and private gatherings, Smokin’ Jack’s BBQ also specializes in convenient box lunches, individually packed with our signature smo...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.