SafeHouse

Reviews

• MR

  Maribeth Roghair

  3 days ago
  1.0
  This was the worst dinning experience I've ever had! The only positive thing I can say about this place is the magic guy was great and the cheese curds we tasty. First, we were told our wait time was 20-30 minutes, this was completely wrong and it took about 45 minutes to an hour to be seated. Once seated we had a waiter come and take drink orders. He was very unfriendly and seemed annoyed/upset that he had to do this, as he informed us immediately that he wasn't our waiter, he was just taking drink orders. We sat for a while and flagged a different waitor down to tell them we hadn't gotten services yet, then the 1st guy came back and took our order. Acting very unfriendly again, and annoyed when we asked for separate tickets at our table. This was the last time he attended to us for an hour!! He walked by our table MULTIPLE times and never once refilled our drinks, apologized for the wait, or explain what was taking so long. Other tables around us had many interactions with their waiter the entire time we sat there being completely ignored by our waiter. Finally one of my friends in my party went to look for the manager, who moved us to a quieter, cooler table. This was all fine, however when our food FINALLY arrived my 2 kids meals were cold, as were my fries. We were told we would be getting a 20% discount, however after still having a bill over $55.00, for 2 kids meal and 1 adult meal, ans 2 sodas, I told the manager I would not be paying it. My kids hardly touched their food, and mine was far from good. The manager told me she "couldn't" comp the meal and that all she could do was 20%. What!!?? To add to the awful experience the waiter called me a "Karen" not once, but TWICE!!! This place obviously could care less about their customers and their experience. If there is a problem with my meal, the restaurant should do everything to make it right for me. I will never go back nor suggest this place to anyone. I hope that the owner of this place takes a good look into their staff who they have representing them.
• DM

  Danni Moats

  5 days ago
  1.0
  We chose SafeHouse because the theme looked fun, and after a long day of traveling to Milwaukee for a safety workshop, we were ready for a good meal and a few laughs. The atmosphere was entertaining, and our server was friendly, helpful, and knowledgeable about Milwaukee. When he did not know the answer to one of our questions, he took the time to look it up for us, which we really appreciated. Unfortunately, the food was disappointing. My boss ordered the macaroni and cheese with pork and barbecue sauce. We could understand the idea behind it, but the flavors and texture just did not come together, and it tasted more like something a child might make at home. I ordered the Mission Impossible cheeseburger. It was okay, but it was simply a small cheeseburger with sautéed onions and did not feel very special. To their credit, they removed the macaroni and cheese from our bill without any trouble. The service was good, but the food did not live up to the fun atmosphere or our expectations.
• DL

  Danel Lins

  Jul 20, 2026
  2.0
  My husband and I had been looking forward to Safehouse. We love visiting speakeasies when we travel, and the reviews for Safehouse made it an easy choice in Milwaukee. It was NOT a good experience. Perhaps it was just an off night for them, but other than a couple of cool “spy things” — namely having to perform for Moneypenny to get in, and the disappearing table — it was difficult to find anything that was positive about our experience. The drinks were fine; not the experience you expect from a speakeasy. My cocktail was barely chilled. The food we ordered, fish tacos and a blackened chicken sandwich, took nearly an hour to arrive. Both meals were cold, and the fish tacos were bland. My side of broccolini was woefully under-seasoned. The space was cool. There was a scavenger hunt to do, so it gave a bit of an escape room vibe. The fact that the place was full of families with children really kills the speakeasy vibe. If you are looking for a true speakeasy, Safehouse is NOT your place.
• MH

  Mike Hernandez

  Jul 13, 2026
  2.0
  Completely disappointed. The concept is great but clearly this is not a place that is maintained. So many people told us to visit this place. There is really no markings to get in but you figure out how to get in. At the entrance from previous reviews there is someone there but not one was there so we just pulled the lever and went in. Really was hoping for someone to challenge us going in and not having the password. The hostess sat us and put the menus down and never talked about the uniqueness of the place or what to do. I asked about the laminated sheet they placed in the table. Her response. Oh yeah. It’s a scavenger hunt you can do. The four of us tried to go around and figure out the clues but we were not sure what exactly to do. We looked around and heard the other waiter telling the other people looking around that their food was at their table. Our waitress never told us anything so when we went back. All our food was in the wrong places and cold. Also the waitress never checked on us to see if we needed drinks or anything. It was sad because I felt like concept was great but either due to less traffic etc.. the place was not impressive at all. Even the interactive things that took quarters did not work. The food was not worth going for. So if you’re in the neighborhood or just had a friend tell you about this place. Just pass! In its hey day I’m sure it was great but now it’s just a reflection of what was. Good service could have made our visit a tad better but even that was a fail. Sorry safe house. You had a great idea that unfortunately has become a flop.
• BS

  Brett Smerz

  Jul 11, 2026
  3.0
  The concept is very cool, but overall is executed pretty poorly. Scenery: Pretty cool. Small scavenger hunt/spy mission is entertaining to do after eating. Lots of memorabilia and things to check out on the walls. Secret exit was a nice touch. Service: Our server in general was good. He may be a bit newer, as he wasn’t aware of some stuff on the menu. But not an issue, very friendly guy. However, our drinks from the bar took forever. We got our drinks after our appetizer and pretty much right before our entrees. Ordered one of the souvenir cup drinks (handler’s pour), and didn’t get the cup. No big deal since I wasn’t charged for the cup. Food: Overall, the food was quite disappointing for the price. The cheese curd appetizer was average. My significant other’s pulled pork came out with coleslaw on it, despite us asking for it without. They remade it, but then the sandwich was quite literally drowning in bbq sauce. We are saucy people, but for a puddle of bbq to pool out of the sandwich after the first bite is a bit much to say the least. After a couple of bites, she decided against trying to stomach down more. Fries were pretty disappointing. In an establishment like this you would think they would have a nice steak fry, beer battered fry, chive fry, or something a bit more high end. Instead, they serve shoe string fries that are under seasoned, get cold, and dry out pretty quickly (kind of like an In-N-out fry). My burger (MOAB) was pretty below average. I was expecting some decent seasoning on the burger, but it was fairly bland. The fried egg yolk saved it a bit, but can’t recommend it honestly. Only ate about it half before I stopped enjoying it as well. Onion rings were average. They did give us a free dessert for the order mess up, which we do appreciate. In summary: $95 for a burger, a pulled pork, 3 drinks (white claw, 2 handler pours), and 1/2 order of cheese curds is fairly over priced for the quality they produce. Adding a $3 exhibit fee on top of those prices is a bit insulting. Pick one. Higher end prices to make up for attraction maintenance costs, or have normal pricing and add the exhibit fee. If you expect to have returning customers/regulars, I’d expect them to better the food quality to reflect the price they charge. 5/10 total rating. Wouldn’t recommend unless something changes.

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