Jimmy John's

Reviews

• DE

  Deja Entendu

  Nov 3, 2023
  5.0
  I'm not sure why there are so many bad reviews, I live in West Madison and go to this location all of the time. The people that work there are always friendly and they make my order quickly and accurately. I also order pickup on the app all of the time and it's great. There have only been a couple of times where I went to pick it up and it wasn't ready yet but they were super busy with customers in the store..understandable. I also had a big work event the other day and ordered a giant party box the night before that feeds 30 and it was ready to go when I came to pick it up the following morning. It was perfect. I also love going into the store and hearing different music..one day I came in and they were playing metal, cool. Anyone with life experience that has worked a low paying food service job knows how much better the day is when you have good music to listen to. I think the problem is how impatient and uptight some people in Madison have become. Our world moves so quickly now everyone expects everything at the snap of a finger and if it's not exactly in line with what they had envisioned they throw a fit, relax. Order your sub, wait a minute, they'll call your name and you'll be on your way..pretty simple.
• GM

  Glennie Mihalovic

  Jan 4, 2020
  1.0
  I love Jimmy Johns and hadn’t had it in a long time, and was so excited to order! I‘ve never ordered from the Middleton location and this negative review applies specifically to their store. HEADS UP Middleton residents: We live in Tribeca Village Apartments, which is 1.5 miles away from this Jimmy Johns. I plugged my address into the website, and it said they didn’t deliver here! I called the store, and the gentleman on the phone had me wait while he ‘checked their system’ (which I had already done) and he said their boundary line for deliver was Century Ave. Tribeca Village is 1 block off of Century! To make matters worse, we ended up ordering from the Milios on University, which is CLOSER to Madison and further away from us - they delivered 😊 Thanks Milios !! Jimmy Johns obviously has some rezoning to do as they are missing out on dedicated customers!
• AK

  Andy Knauf

  Mar 12, 2018
  5.0
  Best subs