Papa Johns Pizza

Reviews

• HH

  Heros

  Jul 29, 2026
  1.0
  Walked in and bro ignored me for a solid 10 minutes, honestly literally eat anywhere else.
• MS

  mary Springer

  Jun 14, 2026
  4.0
  We picked up a couple sandwiches today. Very good. My dining companion agrees.
• KK

  Kujo

  Feb 5, 2026
  1.0
  Unfortunately every single time I order delivery from this location it’s another problem each time. Firstly they got my name wrong. Not a big deal right? Well that comes into play later. Secondly every single time I order, they are minimum 20 minutes late over arrival time every single time. It happens, I used to do delivery’s so I understand this. I ask about why this is happening they apologize and explain they are under staffed. Totally understandable. So I start ordering hours ahead of time and schedule orders that line up with my break time. Even still, the orders are 20-30 minutes late. Literally every single time. It’s frustrating but, I’m still understanding as long as they can accommodate for this. Well my latest order I order and it was an immediate order time. An hour goes by and I call and ask on delivery estimate. They said they were just on their way. So I wait another hour and there’s no text or notification my order was delivered. I call back again and they sound flustered about the order, they ask their driver and the driver says they delivered it about an hour ago and that they told our front desk to shout it over the intercom. Which is not at all what it says in my notes on my profile. It just explains leave at the delivery desk and shoot me a text. Which has been the ongoing method previously. Well back to my name being incorrect, they give our office the pizza and they have no idea who it’s for because the name doesn’t match any of our employees. So in that whole hour I am unaware my order was even delivered and my food is ice cold when I finally arrive to receive it. All I got was a sorry. I’m pretty understanding when it comes to these things but, when this happens over and over and over again. There’s no mistake. It becomes just negligence. This is hands down the most incompetent restaurant I have ever been a customer at. It’s genuinely frustrating when they take advantage of customers who are understanding because I used to deliver for door dash, I used to deal with the crazies when the order is a minute late or not as they ordered. This is exactly why there are freaks who scream and complain about their order to hard working delivery drivers. Papa John’s in Menomonie does not have hard working delivery drivers nor a competent management staff. I hope this review is helpful and I hope papa John’s sorts out these bad apples and fills up their staff with people who don’t turn a 15 minute drive into an hour drive and have no communication to the customer until an hour later.

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