Hub City Ice Cream Company is a family-friendly location where people gather and enjoy some of the best award-winning ice cream in the country. We proudly serve Chocolate Shoppe Ice Cream made in the badger state. Come and grab your favorite ice cream dessert, then sit and talk with your friends and family inside, or on one of our many outside chairs or benches.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.