My name is Katie Crokus. I am the founder and artisan behind Sugarloaf Micro Bakery, an in-home, cottage-law abiding, baking operation nestled in the outskirts of Madison, Wisconsin. Specializing in handcrafted sourdough, indulgent chocolate chip cookies and decadent (gluten free!) brownies, each creation is meticulously prepared in small batches with the utmost care and the finest, thoughtfully-sourced ingredients. Sugarloaf features seasonal specialties so check back when the weather changes for delicious and exciting additions!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.