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Portillo's Madison, Wisconsin - East Towne

4.1
(3,488 reviews)

Business Details

4505 East Towne Blvd, Madison, WI
53704, United States
(608) 819-2720
https://locations.portillos.com/madison

About

Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 4505 East Towne Boulevard! Dive into the authentic taste of Chicago Street food at our 50s-60s Americana themed restaurant, just 3.5 miles, 6.3 miles from Dane County Regional Airport, University of Wisconsin-Madison campus. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo's Madison, Wisconsin - East Towne
4505 East Towne Blvd, Madison, WI
53704, United States

Hours

Monday10:00 AM - 10:30 PM
Tuesday10:00 AM - 10:30 PM
Wednesday10:00 AM - 10:30 PM
Thursday10:00 AM - 10:30 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:30 PM

Menu

1 menu · 93 items

Explore offerings from Portillo's Madison, Wisconsin - East Towne on 4505 East Towne Blvd in Madison, with popular famous five meals, hot dogs, italian beef & sausage, and char-broiled burgers available at this location.

Menu

93 items

Reviews

4.1
3,488 reviews
5 stars
1,974
4 stars
675
3 stars
309
2 stars
182
1 star
348
  • AM
    Amber Meyer
    1 day ago
    1.0
    This place used to be good, but lately its gone downhill. My husband brought us dinner on his way home from work which is a 30 min drive. They didnt give us any of the ranch dressing for the salad which he paid extra for, the salad was brown and wilted, and missing cucumbers and croutons. They literally just threw some lettuce and shredded cheese in a bowl. The fish sandwich had an off taste. The only good thing from our meal were the fries and onion rings and his beef sandwich. He said when he went inside to pick up the food, there were several employees just standing around talking amongst themselves instead of making sure the order they gave him was correct.. Very disappointing.. Feel ripped off. Most likely wont be returning to this location.
  • MW
    Mitchell Wilson
    Sep 27, 2026
    2.0
    Friendly staff at the windows but the kitchen is unable to get a simple order correct. Last 4 times I've visited I ordered no onions, no peppers on the #2, of the 8 hot dogs there's been a single one with the correct toppings. Not to mention ordering chili and cheese sides is atrocious and they're missing 1/2 the visits. If there was another option for good Chicago Dogs I'd probably never return here with the frequency of messed up orders. Foods good if you can manage to get what you ordered
  • AH
    Alex Hackel
    Sep 23, 2026
    2.0
    Pretty slow, and anyone I know who’s been says the same. I don’t wanna sound like a goody two shoes but there’s a lot of what I can only describe as “dicking around” going on here. I get that Chick-fil-A is the exception and not the rule but I think we’ve all come to a decent baseline of what we expect from customer service even if it’s at a chain restaurant, and this falls pretty short of that. Whatever management is doing here, it ain’t good enough, because the vibe is way too casual from the employees. Tighten it up.
  • GW
    Grayce W
    Sep 20, 2026
    2.0
    It’s really weird to watch people not care about your food and then give it to you like you did something wrong by coming there. It’s really hard to explain the experience and the first time I thought it was just you know whatever but then we went back again, and it was the same kind of weird vibe and then my son asked us to go get something for him so while we were waiting, it was once again the same kind of vibe. It’s just like the people don’t really seem to like each other and they don’t really seem busy, but they also seem really busy all the same time but they go out of order. They mix things up. They don’t know what’s going on. They said things in places they don’t belong and then they can’t find them every time we’ve gone, which is only been three times it’s just been weird and not good and the food hasn’t been the best. The atmosphere is awesome though the building is really artful. It’s cool.
  • ML
    Mary Lavine
    Sep 19, 2026
    1.0
    I love going to Portillo’s east and getting a salad to go thru the drive-up window at night… last month they told me “ we are not making salads anymore tonite”, and I vowed it was the last time I’d go there! Tonite I drove thru and ordered 2 salads- waited 27 minutes from the time I ordered until the time I got my salads. The girl in the window ( wearing sunglasses at 9:30pm) said they had a new person making salads that is why it took so long. There were no cars ahead of me. Got home, opened the bag and both salad bowls were 1/2 full- they forgot the Caesar salad ingredients - just a half bowl Of lettuce and 4 slices of grilled chicken. No bread or butter accompanying the salads. Done! Last time for me , Portillos

Frequently Asked Questions About Portillo's Madison, Wisconsin - East Towne

What are the regular operating hours for Portillo's Madison, Wisconsin - East Towne?

Portillo's Madison operates daily from 10:00 AM to 10:30 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.

Does Portillo's Madison have a drive-through service and what are its hours?

Yes, Portillo's Madison offers a drive-through service with the same hours as the restaurant: 10:00 AM to 10:30 PM Sunday through Thursday and until 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Portillo's Madison, Wisconsin - East Towne

This information is certified by Portillo's Madison, Wisconsin - East Towne and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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