Location.com logo
Brand Certified

Portillo's Madison, Wisconsin - East Towne

4.1
(3,456 reviews)

Business Details

4505 East Towne Blvd, Madison, WI
53704, United States
(608) 819-2720
https://www.portillos.com

About

Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 4505 East Towne Boulevard! Dive into the authentic taste of Chicago Street food at our 50s-60s Americana themed restaurant, just 3.5 miles, 6.3 miles from Dane County Regional Airport, University of Wisconsin-Madison campus. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo's Madison, Wisconsin - East Towne
4505 East Towne Blvd, Madison, WI
53704, United States

Hours

Monday10:00 AM - 10:30 PM
Tuesday10:00 AM - 10:30 PM
Wednesday10:00 AM - 10:30 PM
Thursday10:00 AM - 10:30 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:30 PM

Menu

1 menu · 102 items

Explore offerings from Portillo's Madison, Wisconsin - East Towne on 4505 East Towne Blvd in Madison, with popular famous five meals, hot dogs, italian beef & sausage, and char-broiled burgers available at this location.

Menu

102 items

Reviews

4.1
3,456 reviews
5 stars
1,960
4 stars
672
3 stars
306
2 stars
178
1 star
340
  • LP
    Luke Pretzl
    1 day ago
    3.0
    Food is good as pretty much always. My drive-thru order got lost, and it took almost 20 minutes from ordering to getting my food. Fries were cold by the time I got them.
  • MH
    Mike Holmgren
    5 days ago
    2.0
    Being from Chicago, I have grown up with this brand from the first stand. It was disappointing that the product quality and size of sandwiches have decreased significantly. Going public and margin constraints could be the reason.
  • AF
    Asha Greer Freeman
    Aug 10, 2026
    1.0
    Now I remember why I stopped coming to this Portillo’s a year ago. It was because every time I went they would mess my food order up. I decided to give it a try again last night and guess what happened? My food order was messed up. The customer service is terrible and the people that are taking your orders don’t listen. I’m officially done going to this location period. ACCORDING TO THE PREVIOUS REVIEWS GIUSEPPE IS INCOMPETENT WHEN IT COMES TO DOING HIS JOB
  • SJ
    Stephania Jackson
    Aug 6, 2026
    5.0
    Shout out to the Manager Jo & her team for the kindness & service they showed when we were missing items from our order. To the rude staff member , mistakes happen but respect your customers & other team members especially when you have a open kitchen. One apple does not spoil the whole bunch. Be blessed!
  • JT
    Joey Thomas
    Jul 16, 2026
    2.0
    I haven’t been to Portillo’s in over a year, so my wife and I decided to give the East Towne location a go. We ordered two regular Italian beef sandwiches with a few modifications. Unfortunately, when we got home, both sandwiches were made incorrectly and were cold. No biggie, I called the restaurant, and the manager apologized and mailed us gift cards for a remake. I appreciated them trying to make it right. About a week later, I returned to use the gift cards. I pulled into the drive-thru and waited at the speaker for nearly five minutes without anyone responding. Assuming the intercom wasn’t working, I went inside to place my order. After ordering, I waited about 15 MINS while several employees walked past me without acknowledging me or giving me any update on placing my order. It honestly felt like I wasn’t even there. It wasn’t until the general manager came out that someone finally recognized I had been waiting & even he seemed frustrated. He took my order, made my order, & gave me my order. The food itself is still good, which is why I’m giving 2 stars instead of 1. My biggest issue is the lack of communication and customer service. One mistake with an order is understandable, but two disappointing experiences in a row make it difficult to want to come back. I don’t know what’s going on culture wise at this specific location but the vibes were not to my liking.

Frequently Asked Questions About Portillo's Madison, Wisconsin - East Towne

What are the regular operating hours for Portillo's Madison, Wisconsin - East Towne?

Portillo's Madison operates daily from 10:00 AM to 10:30 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.

Does Portillo's Madison have a drive-through service and what are its hours?

Yes, Portillo's Madison offers a drive-through service with the same hours as the restaurant: 10:00 AM to 10:30 PM Sunday through Thursday and until 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Portillo's Madison, Wisconsin - East Towne

This information is certified by Portillo's Madison, Wisconsin - East Towne and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: