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McDonald's

3.1
(1,885 reviews)

Business Details

1102 Regent St, Madison, WI
53715, United States
(608) 257-1102
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1102 Regent St, Madison, WI
53715, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1102 Regent St in Madison, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
1,885 reviews
5 stars
533
4 stars
361
3 stars
328
2 stars
161
1 star
502
  • BL
    Bailey Linares
    today
    2.0
    This location isn’t really clean but I will be more lenient towards that as knowing the fast food industry can be stressful and harrowing (still needs to be improved though). The biggest issue is the customer service. Every time I have gone I have not had a pleasant time with staff. As much as I hate calling people out too, whoever the lady with the high ponytail is needs a SERIOUS attitude adjustment. Every time I’ve went if I interacted with her I’ve been unfortunately been responded to with eye rolls and absolute “IDGAF” attitude. I tried to blow it off as a bad day the first time or two but apparently this is default for her. Just do better. There’s a lot of room for improvement yet I see no action. Maybe it’s my sign to just stay away from McDonald’s for a minute.
  • XX
    Xcxc Xcxcxc
    today
    3.0
    Kitchen floor was visibly dirty from the lobby. People were sleeping in booths in dining area. The young man who took my order was definitely not a morning person or a people person.
  • SW
    Stacy Williams
    Oct 6, 2026
    1.0
    Health Department is needed in there immediately. I was in there when I ordered yesterday and right after I ordered my food I saw a mouse appear from under the drink station. I will not set foot in there again. Seeing a mouse in there burns all bridges on keeping a customer.
  • KM
    Kathie Mutchler
    Sep 27, 2026
    1.0
    HORRIBLE SERVICE I ordered a delivery from this McDonalds and I had ordered a Coke with my food. When I got my order, I had received a large carbonated water. I called the McDonald to explain what happened and the person I was speaking to hung up on me. My husband called and told them our situation, and they hung up on him as well. Completely unprofessional and very disappointing.
  • KL
    Kevin Lu
    Sep 2, 2026
    1.0
    tldr: AVOID THIS LOCATION. GIVING 0 STARS IF POSSIBLE. Staff lied about a promised voucher, then the "manager" fled the store when we called corporate. Expecting a response from McDonald's corporate soon. Full version: Worst McDonald's experience in 25 years. We initially ordered only drinks. A staff member who identified himself as the manager, "Dominic" (no name tag to confirm), told us our survey voucher couldn't be used because we hadn't ordered food. He then left and brought over a male employee. That employee told us directly that we could place a new order and use the survey code on it, so we ordered food, completed the online survey, and wrote the code on the receipt exactly as instructed. When we went to redeem it, "Dominic" refused again. The male employee then suddenly claimed he never told us that and that he hadn't even been at the register when we ordered, despite having said it to our faces minutes earlier. We asked to simply return the food and get a refund instead, since we'd only bought it based on his instructions. They refused that too. A female employee then came over and repeated the same refusal, even though we had done exactly what we were told to do. When we said we were calling corporate right there in the store, "Dominic" walked out and drove off before we could even finish the call. No one on staff was wearing a name tag, so we only have his self-given first name, plus photos of him and the female employee, taken because we suspected this was exactly the kind of runaround we'd need proof of. We've filed a formal complaint with McDonald's corporate and are waiting on a response. In two and a half decades of eating at McDonald's, I've never seen a location's own "manager" flee the building rather than deal with a legitimate complaint.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1102 Regent St, Madison?

McDonald's at 1102 Regent St, Madison is open 24 hours every day, Monday through Sunday.

Does this McDonald's location offer drive-thru service and when is it available?

Yes, this McDonald's has a drive-thru that is open 24/7 every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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