KA
Kathryn “Kat” Aegerter
Sep 1, 2026
Don't know how to say this, but you guys sucks, seriously! I hadn't been to Jimmy Johns in years, but was convinced to give it a go today. The staff was rude, screwed up my order..so I ordered a #15, toasted, no lettuce, add onion combo & another #3Totally tuna sandwich. Screwing up orders happens, but I was friendly to a rude gentleman who didn't help the ordering process, a lot of huh...what & not listening. I paid cash, even that wasn't easy...he had trouble counting. Anyway, once order, the order came quick, sat down & yep lettuce on my toasted sandwich, I let them know to remake it...instead just pulled off the lettuce & reheated it I ate several bits but I eat slow, I have swallowing issues, so I open it as I do toasted cheese, tuna all had bits of lettuce stuck, I only ate half & walked out. How hard would it have been to remake it, no lettuce? What if I had an allergy, just bad business. Makes me angry & frustrated. .just fyi before you go!