Zoey and Karina were awesome servers. The smiled, and we're very helpful. They even brought extra bread sticks. Thank you Zoey and Marina. Love Fazoli's!
I went here the other day with my mom and my sisters, and all I really need to say is this place is disgusting when we walked inside. I had noticed that the windows had a very weird sticky texture to them and that they were blurry and hard to see through everything that I touched was either sticky or just had a weird feeling to it. The smell when I walked in. It was also very nasty. I can’t really describe how it smelled, but I did not like it been to a Fazoli‘s before and they had been much better than this location. We went to go order and The person who took our order took about 15 minutes to get down what we had ordered mind you it was only five of us when we had finally placed our order. We went to go sit down at a table while we were looking and finding a place to sit, we had noticed that just about every table was dirty, sticky, and just not clean when we had finally found a rather nice licking table to sit at we got our food. I had ordered the chicken Alfredo. I had started eating it and it wasn’t entirely bad but near the end when I got To finish my food I had noticed a small strand of red hair in my food keep in mind I have dark brown hair. I had lost my appetite after that and just felt disgusted of the experience that I had at this restaurant. I then went to the bathrooms And that was honestly the most clean part about my experience the bathrooms weren’t that dirty. They smelled nice. Everything was pretty clean. Everything a normal bathroom should be. When we finally left, I actually felt happy to get out of that place because it was so gross. Zero out of 10 would not recommend.
SB
Shalissa Bruceness
Jul 15, 2026
Went through drive thur today instead of dining in because I haven’t had much luck with eating in. The people working the register are usually rude and trying to rush me. But today Zoey was the kindest young lady I’ve met while going there, she apologized numerous times for the wait for my chicken parm, but I did not mind what so ever. She was very professional and kind! We need more people like her working there!! And I loved her fun hair!! So nice to see people expressing their creativity!! Very nice young lady.
I had such a great experience at Fazoli's thanks to Zoey in the drive-thru! She checked every single box when it came to customer service. She greeted me with a smile in her voice, was incredibly kind, patient, and genuinely made me feel welcome. It's rare to come across someone who is that friendly and positive, and it really made my day.
My food was fresh, hot, and delicious, but honestly, I'd come back just because of Zoey's amazing attitude. She turned a quick drive-thru stop into such a pleasant experience.
Okay, kidding—I absolutely love Fazoli's food too! 😄 The breadsticks are always a favorite, and everything was exactly how I ordered it. Between the great food and Zoey's outstanding service, I'll definitely be back. Fazoli's is lucky to have someone like her representing the restaurant!
JH
Janet Vanden Havoc
Jul 15, 2026
The food and service here is wonderful! I came through the drive thru at dinner rush with a somewhat complicated order. But as I pulled up to the window a sweet young lady named Zoey greeted me with a big smile! As she was taking my order she didn’t rush me a single time, as my autistic daughter was getting upset and overwhelmed. As the line grew longer she was very incredibly patient with me and my daughter, and she even checked in with the kitchen and made an accommodation for my daughter. Zoey is an absolute superstar!!! Besides the amazing service, the food was spectacular!!! It was immediately cooked fresh, rich in flavor, and the perfect amount of food for you. The Chicken Alfredo and breadsticks are bomb! Fazoli’s will always be mine and my family’s favorite restaurant ❤️