7 Brew Coffee

Reviews

• AJ

  Alex Jackelen

  Oct 3, 2026
  5.0
  The workers are always helpful, nice, patient, and always willing to keep the conversation good. Whenever I bring a new customer with me…they are patient and wanting to make sure they are comfortable with their order before going on to the next thing. I love the variety of everything but it can be overwhelming. The point system is amazing!
• BK

  ben kranitz

  Sep 26, 2026
  1.0
  I will not be going to Seven brew for a while. The people are nice however this is the third time they have been out of decaf coffee when I have gone there. While I understand I am in the minority of customers, why don’t you be like every other coffee shop and carry decaf when you place your regular order. So I went next door to chick fil a where they always have what I need.
• M3

  Mcusher 3012

  Sep 24, 2026
  5.0
  I just stopped by for my lunch break and I always have great service with a smile. I am hoping I am spelling her name correctly. Nashia helped me out today. Amazing conversation and a beautiful young woman. I want management to recognize her.
• AK

  Antwon King

  Sep 23, 2026
  5.0
  Server saw my car on the side of the highway with a flat tire and saw the tow truck drop us off nearby and offered me and my kids a drink!!! That was so sweet of her! Had never been here but she certainly won me over and will definitely be back. My kids loved the muffin tops!
• RR

  Rachel

  Sep 22, 2026
  1.0
  I am extremely disappointed with the service I received during my recent drive-thru visit. I initially placed my order with a very polite and kind employee in the drive-thru line and paid using my credit card. However, when I reached the drive-thru window, the employee working there was extremely rude from the beginning. She was super rude when clarifying what my order was and then abruptly told me that I needed to pay again. There was no explanation that the original payment device may not have been working or that the payment needed to be reprocessed. Instead, I was simply told that I needed to pay again. I have now checked my credit card account and there are two charges showing for this transaction. As a result, I appear to have been charged twice for an issue with your payment system. When I asked the employee who I should contact if I was double charged, she simply told me to "call corporate" and offered no additional assistance. Unfortunately, the experience became even worse. When she handed me my hot coffee, the lid was not properly secured. The coffee spilled on me and inside my car. I repeatedly asked for a napkin and was ignored to the point that I finally had to raise my voice and say, "I NEED A NAPKIN — YOU GAVE ME MY COFFEE WITHOUT THE LID ON AND IT SPILLED." There was absolutely no apology, concern, or attempt to correct the situation other than handing me napkins while I was trying to clean up a sticky mess. I left with a partially spilled coffee, coffee inside my vehicle, and two charges on my credit card for one drink. I have also attempted to contact corporate regarding this situation, but the website is not functioning properly and I have been unable to locate a working customer service number. This was one of the worst customer service experiences I have ever had. I am requesting that the duplicate charge be refunded and that this complaint be reviewed by management. I would also appreciate a response regarding how this situation will be addressed. The rude treatment was unacceptable, and handing a customer a hot beverage without a properly secured lid is also a serious safety concern.