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McDonald's

2.7
(1,058 reviews)

Business Details

N112w15936 Mequon Road, Germantown, WI
53022, United States
(262) 253-4710
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
N112w15936 Mequon Road, Germantown, WI
53022, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on N112w15936 Mequon Road in Germantown, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

2.7
1,058 reviews
5 stars
239
4 stars
140
3 stars
172
2 stars
110
1 star
397
  • NS
    Naomi Strassburg
    Aug 2, 2026
    2.0
    They first got our order wrong and then we saw about 10 cars pass us and still didn’t have our food. The wait for food was 20 mins.
  • MH
    Matt Heimsch
    Jul 23, 2026
    2.0
    Came 8-13-26 and nobody works the front counter. They expect you to use the kiosk. I asked the blue shirt frosted tips dude if they have anyone work the front and he said no they dont staff anyone in that position. Customers have to yell into the back to get service or use the kiosk. Then they forget to put sauce in the bag requiring you to wait even longer for a worker to show up to get the crap they forgot the first time. Ridiculous never any customer service. 5-26-26 Stopped for lunch with some friends, service took awhile with nobody upfront to take anyone's order. Had to yell in the back to hopefully get some sort of service after standing for 5 minutes without anyone at the counter. Food was mediocre at best and the fries were shriveled and brown on the ends of almost all the fries.
  • JG
    J G
    Jul 11, 2026
    1.0
    I ordered my food i went to pay. I gave the lady my cash then she goes we dont give out give change. I definitely didn't understand i was there at about 835pm. What did you with 60 cents pock it because I dont understand why you guys have no change. I ask y I was told we dont give out change no more. If I wasnt on my lunch brake I would have walked out.
  • AS
    Ashley S
    Jul 8, 2026
    2.0
    I hadn’t been back to this location in over four months because of the poor service and the constant mistakes with orders. Today, I decided to give it another chance, and unfortunately, it was more of the same. I ordered a sweet tea and was given a regular tea instead. Normally, I wouldn’t leave a review over a drink, but this location has consistently provided a disappointing experience. The last time I visited, an older employee taking my order was incredibly rude. When I decided to leave instead of placing my order, she actually leaned out the drive-thru window and flipped me off. That level of unprofessionalism was shocking. It’s disappointing to see how far this location has gone downhill. I’ll continue making the drive to the Menomonee Falls location, where I’ve had much better experiences
  • AX
    Alydia Xiong
    Jun 10, 2026
    2.0
    So I try to order a number 6 with a hi C and proceeded to tell me that they don’t have any also goes for Orange juice in the morning, then tell me do I just want the sandwich and a hash brown and I said that’s fine. When I got up to the second window I get charged a second time for an other hash brown but was told I can just get the sandwich and the hash brown. A meal with no beverage, but charge extra for a hash brown doesn’t make any sense!!! Very upset.

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