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Baskin-Robbins

2.0
(13 reviews)

Business Details

5444 West Rawson Avenue, Franklin, WI
53132, United States
(773) 849-8575

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 5444 West Rawson Avenue, Franklin, WI — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
5444 West Rawson Avenue, Franklin, WI
53132, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 5444 West Rawson Avenue in Franklin, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

2.0
13 reviews
5 stars
2
4 stars
1
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0
2 stars
2
1 star
8
  • AU
    A Google User
    6 days ago
    1.0
    Cross-contamination Went there last night there was one guy working and he was more concerned with dealing with the drive-through versus helping his two customers inside the building. The one dude have been sitting there. I don’t know how long and we did another 3-4minute. Before he got served, and the dude never changed his gloves he touched the POS systems. He was making the coffees, pouring whipped cream, putting lids on scooping ice cream, putting lids on those and never once Changed his gloves he didn’t even greet us when we walked in and it wasn’t until after he had served the other guy that he finally decided to say I’ll be right with you and then still proceeded to do another two more orders for drive-through and was getting ready to make a third when I said I’m done and your cross-contamination things. I grew up where there was a Baskin-Robbins and I loved going and getting all the different flavors and it was a great experience as a kid and I’m not from up here. I’m from down south and I used all the way to Waukesha for it and now it’s in my backyard, but the service is so horrible. I don’t know if they’re just understaffed or what what something needs to be figured out and there needs to be a clear acknowledge of changing the gloves when you touch other things and then when you go to touch food
  • AG
    Ali Gerdts
    Aug 6, 2026
    5.0
    Thank you for going above and beyond for my daughter who was sobbing after dropping her ice cream cone on the floor. You didn’t hesitate to get her a new cone. Thank you for the special goodies as well!
  • AR
    Angie Rahmoun
    Jun 11, 2026
    1.0
    On, unfortunately, I chose to stop against my better judgment, but I was craving some ice cream brought a single scoop of ice cream. In a dish, although I was very hesitant, because some of the ice cream looked like it had been sitting out and freezer burnt. Anyway, I get home to give it to my daughter and it tasted like pure crap . Like it had been sitting in that tub for months. I will be returning to the store tomorrow to get a full refund.
  • TW
    Ty Wudtke
    Sep 29, 2025
    4.0
    Good service for 11pm on a Sunday, icecream had some minor freezer burn
  • JP
    Jimmy Prince
    Jun 10, 2025
    1.0
    Don't bother. You wont understand them and they wont understand you. And the little you do understand is that they are out of certain key flavors. We left. I didn't want to, but I just don't know what they were talking about. And $5 for a scoop wont cut it with me.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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Certified August 23, 2026Yext Knowledge Graph
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