Arby's

Reviews

• WT

  Wesam Thabteh

  May 8, 2026
  1.0
  I was really disappointed with my order today. The sandwich I received looked nothing like the sandwich advertised on the menu. For almost $10 per sandwich, I expected better quality and portion size. Most of what I got was small fatty/burnt pieces with very little actual meat. I called the store to politely explain the issue, and Andrew told me the meat is weighed before cooking and there was basically nothing they could do. I understand portions are measured, but presentation and quality still matter. I wasn’t rude or asking for anything unreasonable — I just wanted the issue acknowledged. I’ve had Arby’s before and know this isn’t how the sandwich is supposed to look. Hopefully management improves consistency and customer service because this experience was not worth the price.
• PS

  Pat Stapleton

  Apr 1, 2026
  1.0
  I ordered the Swiss French dip with the au jus, through the drive thru. When I got home, unbeknownst to me, the lid on the container that had the aus ju was not afixed properly. As I picked up the bag, in my vehicle, the bag ripped and the aus ju spilled all over the passenger seat, both on the bottom and on the back portion of it. I called the store to explain to them what had happened, and she took my information and said the manager would contact me. He did not. I found a link to explain my situation to corporate and did so. A few days later, I received a call from some somebody representing Arby's corporate. He said he was in the middle of something and that he wanted to devote more time to our conversation and would call me back. He never did. This seems to me to be a prime example of the lack of integrity, both on the local level and the corporate level. I had to pay $170.00 to have my car detailed, and fortunately for me, the stains came out. I will never buy anything from any Arbys store again.
• MR

  Mary Rose

  Feb 23, 2026
  5.0
  Clean and Cozy restaurant, which you never see in fast food restaurants. Had Excellent customer service and the food was Great!
• MP

  Mike Pikula

  Feb 22, 2026
  3.0
  Beef sandwich was cold and dry meat. Worst one in a long long time.
• KB

  Karyn Birmingham

  Feb 11, 2026
  5.0
  Today I picked up Arby’s roast beef sandwiches, mozzarella cheese sticks, and potato cakes for my 86 year-old mother and my sister and myself . When I walked in the store, I noticed how incredibly clean the restaurant was and was immediately welcomed with a hello and a smile. The manager of the store, Vera, was the one that helped me. She helped me decide how much to buy for my family. I love the Arby sauce and I asked for extra and she gave me four extra packets. Arby’s is my mom‘s favorite and I will definitely be coming back here to bring her more Arby’s roast beef sandwich sandwiches.!!!