El Patron Mexican Restaurant is a casual Mexican restaurant in Fort Atkinson known for its generous portions and broad menu of classic Mexican favorites like burritos, fajitas, tacos, enchiladas, chimichangas and more! Guests enjoy complimentary chips and salsa, a family-friendly atmosphere, and friendly service, with many popular choices including steak fajitas and vegetarian options. The restaurant combines fresh ingredients and traditional flavors to offer a cozy, relaxed spot for lunch or dinner in downtown Fort Atkinson.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.