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McDonald's

3.1
(960 reviews)

Business Details

110 Market St, Elkhorn, WI
53121, United States
(262) 723-8660
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 Market St, Elkhorn, WI
53121, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 110 Market St in Elkhorn, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
960 reviews
5 stars
260
4 stars
186
3 stars
173
2 stars
94
1 star
247
  • SE
    Stephanie Essex
    Jun 15, 2026
    1.0
    Disappointed to say the least. This location regularly gets orders wrong, you can expect the customer service to be rude and short with you, and apparently their posted hours are NOT when they are actually open. Tonight they were randomly closed by 9:45pm. Restaurant lit up like it should be, but the staff informed me through the drive thru they were closed. After multiple attempts, I’ll just drive further for a different location to avoid the nonsense.
  • BB
    Borkhuis Investigation Services / Sean Borkhuis
    Jun 15, 2026
    1.0
    Caution Customers Beware - recent interaction with Manager Sam has severe complex issues and terrible attitude and is not about customer service. Pulled into drive-thru lanes, no one anywhere in the drive-thru, one car at one speaker, us at the other speaker, took approximately 5 mins for both cars to get our orders to be taken. Paid at window 1, quick, no issue. Sat at window 2 waiting and waiting. Finally got drinks after approximately 5 mins. Continued waiting. Now it hits the 10 min. mark and still no food, but we are told it's going to be another 7 mins minimum because they don't have enough chicken strips to fulfill the order. I asked what else they had that was ready to go and to just swap out the food order. Sam came to the window, rude and cocky and said what do you want? Sam elevated very quickly when I asked what the issue was, very rudely and said, it takes 7 mins to cook the chicken, that's how long it will be. I told him I have been sitting here longer than that and wanted something else. Sam continued to escalate and was now threatening that he had the right to refuse me service, told me to leave or he would call the cops. He then continued with his demeanor and said you think I'm playing with you, leave, or I'm calling the cops. Sam had not rectified anything at this point. We had drinks only of an order that was paid for. Sam locked the drive-thru window, walked away and called the cops. He was then seen leaning over a railing outside, on the phone and calling this in. I pulled forward to a drive-thru wait stall and waited for Elkhorn Police Dept to arrive. Two officers. One that clearly understood my position and I told her I only want my money back at this point. One that spoke with Sam. Sam told the officer it all went bad when I tapped on the window. Weird. I never touched the window ever. So, if you complain about your wait time, or ask for a remedy, don't do it with Sam, because he will call the police and ask for you to be put on a NO TRESPASS list. Seriously?! this is his solution to customer service in a hospitality business. This same scenario was witnessed by someone else on a different day where Sam was threatening to contact the police on him as well. McDonald's you're failing, this is wrong on so many levels. Loyal Customer out!!!! Don't need that kind of drama! Apparently Sam has issues within the building as well among his staff. Hope they figure this one out soon.
  • AS
    Anna S
    Jun 14, 2026
    1.0
    Customer service was horrible. There was no one in line when we got to the drive through speaker and no one in line at the drive through windows. We waited 5 minutes for someone to take our order. We paid and then waited at the window after getting our drinks and waited another 10 minutes for them to tell us the strips would take 7 minutes to cook. The manager, Sam, was brought over when we asked for something else since we did not want to wait. After the manager repeated it takes 7 minutes to cook the strips and we got upset that we’d already been waiting here for longer than that he threatened to call the cops and told us to get out of there without our food or anything resolving it. The cops were called by the manager and we pulled into a stall and waited for the cops. We talked to the cops and gave our statement and Sam lied and said we tapped on the window which we did not at all please check the footage on that. I had witnessed Sam threaten a different customer with the cops at a different time when unable to give a customer something simple. No way would I ever recommend this McDonald’s to anyone ever again and I had been a regular previous to this. My fiancé got put on the trespassing list due to this. I’m beyond upset and will never come back to any of the McDonald’s under this franchise owner.
  • DL
    David Liebherrr
    Jun 13, 2026
    5.0
    As of today 6/13/26 at 1:30pm — whoever is cooking and or running the place… BEST MCD IVE EVER HAD…
  • ZD
    Zerep Divad
    Jun 6, 2026
    1.0
    Both doors to the lobby closed at 6:45 on a Saturday. Drive thru still open. No sign stating why the lobby is closed ..

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's in Elkhorn, WI?

McDonald's in Elkhorn is open daily from 5:00 AM to 11:00 PM.

When is McDonald's delivery service available?

Delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:30 PM, and Fridays and Saturdays from 6:00 AM to 11:30 PM.

Brand Certified Facts from McDonald's

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