Panera Bread

Reviews

• BS

  Bryon Shea

  6 days ago
  5.0
  I haven’t been to a Panera in many years and after stopping tonight for a light dinner, I was impressed! The service really made a difference. The manager Isaiah took the time to greet us, and the young lady at the register was very friendly, helpful, and precise with the order. I didn’t happen to get her name, but kudos to her! The restaurant and bathrooms were extremely clean and well kept. Nice job Panera on Calumet Street!
• LL

  Lyndsey Lawrence

  May 10, 2026
  2.0
  This location is always out of something! Whether it’s sausage, eggs, bacon, strawberries, a particular type of dessert, etc., they are always out of something I want. Staff is friendly and I love the atmosphere but whoever does the ordering needs more training. I would go here more often if they were in stock. Today I went there for breakfast on Mother’s Day and they were out of eggs. How can I have a breakfast sandwich without eggs? It was an hour after they opened and they barely had anything in the pastry case and still had the lunch/dinner menu up. Management needs to step it up! I left with my family and didn’t get anything.
• EE

  Emily

  May 3, 2026
  1.0
  I waited 15 minutes in the drive through and another car was ahead of me. No one took their order and I finally got out of the car and asked them if someone helped them and they said no and we’re also upset. I backed out of the drive through and went in to tell a worker who was mopping the floor. To be exact it was 8:15 when I got in line ans 8:30 on the dot when I went into the store to notify them no one was taking my order or the customers ahead of me. The girl responded to me by asking what time it was and looking at my phone to check it. She hesitated and said “oh um, um let me check if they are still.. um, um” and then went back to the kitchen while both of them just stood there. I then left and did not order. It was evident that they were not going to take my order with a full 30 minutes left until they closed the restaurant. The boy from the kitchen just sat and stared at me and the girl looked at me but did not return. This is unacceptable. Please work on your customer service. I understand there are closing responsibilities, cleaning tasks and things that need to get done prior to close but, that’s wild that you were not taking orders: also both doors were already locked from the outside once I exited. Do you just not see ice customers past 8 then? Why don’t you just close at 8 and have your employees leave at 9.
• AS

  Anna Smith

  Apr 28, 2026
  4.0
  Food wasn’t as good as it used to be and it was on the cold side to boot. Not sure what’s happening at this location. We used to jokingly refer to it as the “good Panera.” Now it’s meh. Disappointing.
• JK

  John Katner

  Apr 19, 2026
  1.0
  Just got done waiting 25 minutes in the drivethru at the window for a half sandwich and bag of chips. Absolutely outrageous, didn’t even come to the window to say what the delay was. I’m a rewards member but they only offered to give me a drink as I was leaving and I already have a beverage. I would have left like the others in the drivethru if they hadn’t charged me right away. Avoid this location anyway possible! Whoever was managing tonight has a mess there.

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