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Brand Certified

TOMO Tea House

4.4
(204 reviews)

Business Details

3818 Bridgeport Way W, University Place, WA
98466, United States
(253) 317-4043
https://tomoteahouse.com/university-place

About

Bubble Tea Store

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

TOMO Tea House
3818 Bridgeport Way W, University Place, WA
98466, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM

Menu

1 menu · 62 items

Explore offerings from TOMO Tea House on 3818 Bridgeport Way W in University Place, with popular fresh fruit tea, tea classics, premium matcha, and specialties available at this location.

Full Menu

62 items

Reviews

4.4
204 reviews
5 stars
157
4 stars
12
3 stars
7
2 stars
9
1 star
19
  • LP
    lydia pinnell
    2 days ago
    2.0
    Review is about matcha - It’s really disappointing when an establishment that has matcha on the menu, doesn’t make sure each of their employees knows the intricacies of how to make it properly. My concern regards one employee who works the closing shift. Her costumer service is amazing and she’s so sweet, however out of about the 5 times I’ve come at night, she’s there. My issue is that my matcha late is never up to par when she makes it. It’s either too bitter and astringent or the matcha to milk ratio is off and all I’d taste is milk. The color of the drink is never right color and that’s a huge tell that the matcha wasn’t properly made. I order a plain matcha late with popping pearls and sweet cream. Any other time of the day with any other employee my drinks turn out great. It’s the closing shift girl, the one with lighter hair that can never seem to do it properly. Matcha is a strict process and if just one employee can’t follow that process, it shouldn’t be offered. I’d suggest that the owner take their matcha program more seriously and ensure that every employee knows how to make it properly. I don’t know how they store their matcha as everything is behind a wall and you can’t see any of your drinks being made which on second thought doesn’t bode well. You can’t see if their matcha is being made in batches or if it’s being whisked on the spot.
  • DD
    Dorothea Murphy (DM)
    Jul 9, 2026
    5.0
    Drinks are consistently delicious with excellent and friendly service
  • AE
    Amanda Ellis
    Jul 9, 2026
    5.0
    First time in today. Amazing service and recommendations!!!!! Faust went above and beyond they are so kind and knowledgeable. Everything was delicious and I will definitely be back!
  • KR
    Kimo Ridep
    Jul 9, 2026
    2.0
    Why at 2pm on a Thursday does a store not have change for cash in the register.
  • KB
    Kayla Birk
    Jul 3, 2026
    5.0
    Parker was soooo nice. Really a sweet guy and we'll definitely be back! ❤️

Brand Certified Facts from TOMO Tea House

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Certified August 16, 2026Yext Knowledge Graph
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