Location.com logo
Brand Certified

McDonald's

3.3
(3,784 reviews)

Business Details

2916 S 38th St, Tacoma, WA
98409, United States
(253) 475-0897
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2916 S 38th St, Tacoma, WA
98409, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2916 S 38th St in Tacoma, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
3,784 reviews
5 stars
1,141
4 stars
772
3 stars
736
2 stars
348
1 star
787
  • TJ
    Tyler Jolley
    Oct 31, 2026
    1.0
    I'm very disappointed in this Macdonalds!!!! Always slow in the drive thru and tonight my Door Dash delivery driver waited 45 minutes and my burger and fries were cold. It's not the drivers fault by any means but come on HIRE MORE EMPLOYEES. This is getting ridiculous.
  • AF
    A Finch
    Oct 25, 2026
    1.0
    Where to start, after waiting for the teller for about 5 minutes we rolled up to the first window to pay and got a strong smell of Marijuana when the window opened up. Personally it doesn't matter to me if the individual smoked it or not but to me that seemed extremely unprofessional. Next came the food, we ordered a quick meal of 10pc nugget, fries and an iced tea "unsweetened". Well the fries where cold the nuggets not much better and the iced to was "Sweet". Now I have gone here for decades but Im thinking things have gone down hill quite a bit.
  • JL
    Jade L
    Oct 24, 2026
    1.0
    If I could leave less than 0 stars I would. Absolutely gross place. Kids play place should be burned to the ground, staff were rude and unhelpful, order was wrong and what food did arrive was disgusting. The ordering machine stated that Dr Pepper was out of stock but ‘dirty’ Dr Pepper was available so I ordered that… I watched as the staff member took a regular Dr Pepper and put whipped cream on top…
  • MM
    Mira
    Oct 22, 2026
    2.0
    Love that it has a play place but our order came out wrong and they ignored me waiting patiently like I would go away to tell them about it. Then they tossed the replacements in a bag very haphazardly and the replacement burger was still wrong. Could be because its 7 pm and they're tired and busy but honestly I could have just gone to Chick-fil-A for their play place and better service if it had been closer. EDIT: Absolutely will NEVER return considering the only changing table for my baby was in the MENS room. Literally right next to the urinals is the only changing table. There wasn't one in the womens.
  • QS
    Quinn Sheppard
    Oct 19, 2026
    2.0
    So tonight I went into this McDonald’s this is my third night in a row buying McDonald’s only because I am playing the McDonald’s Monopoly game, which is the corporations excellent marketing attempt to bring more business to the restaurant. Because of this, I have become a frequent customer at McDonald’s when I normally eat at any other place but McDonald’s. I bought some meals and I upgraded to a large so I thought, but I accidentally clicked on medium drink. I went to the restaurant to make a complaint about this and I got almost no help and I think it’s because they thought I was trying to scam them out of an extra monopoly piece, which would be ridiculous. I was having issues with the app trying to pull the receipt up and one of the employees ended up saying OK. All you wanted was a drink enlarge that’s fine. I’ll get it for you. I also had told him that I didn’t really care for the drink that I got so if they could, since he was doing that, I would like to get a different drink of equal value at first he said that’s fine. Then another employee came up to me to ask me what was going on. I was explaining that to him and the employee that was helping me before must’ve felt like I was still complaining, but I wasn’t. I was just telling another employee what was going on. The employee came back with the drinks and I said thank you and left, but he told me they were out of Sprite so they were not able to get me the other drink which I think was not true. He just wanted to give me the original drink I had before. Then, when I got back into the car, I realized that he had handed me two large cups without the monopoly pieces on them. What the fact that I told them that the only reason I upgraded my meals to a large was with the intention of getting an extra monopoly piece I know for a fact he did this in spite of me. I went back into the restaurant to complain, but I really did not have time to deal with that, My wife and sleeping child was in the car. I called the restaurant after I had left and asked to speak to one of the managers. She said she was one of the managers however she did not tell me what her name was. She Must have neglected to tell me what her name was on purpose because they had no intention on customer service. I could tell that she just wanted to get off the phone with me as soon as she could and didn’t even want to hear or address what I had to say. This McDonald’s has got to have the worst customer service I have ever been to you in my life. They could’ve just handled it by telling me hey you ordered a medium by accident and I probably would’ve paid the extra for it just for the monopoly piece but instead I got this kind of treatment. I truly felt like a second class citizen. The employees at this location are extremely rude and I would suggest you just go a few miles down the road to the one on union.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2916 S 38th Ave, Tacoma?

McDonald's in Tacoma is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: