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McDonald's

3.3
(3,753 reviews)

Business Details

2916 S 38th St, Tacoma, WA
98409, United States
(253) 475-0897
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2916 S 38th St, Tacoma, WA
98409, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2916 S 38th St in Tacoma, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
3,753 reviews
5 stars
1,128
4 stars
768
3 stars
735
2 stars
340
1 star
782
  • KS
    keith stone
    4 days ago
    1.0
    Ketchup dried and smeared all over lobby floor dirty water covering entire floor tracked through whole lobby doughter had emergency bathroom break and almost peed herself because pushing the bathroom button to unlock door was low priority compared to her third retry of a coffee bathrooms were disgusting men's toilet has dried poop Explosion and by girls didn't even try to get close in the women's restroom play place is sticky on all surfaces you cant slide down the slide due to the grip
  • DQ
    Dallas Quitiquit
    5 days ago
    1.0
    We live only a couple of blocks away from this McDonald's. I sent my teenage sons to pick up an online order. They came back shaking. First our order was wrong. They forgot the spicy nugget meal and gave us a cheeseburger Happy Meal when we ordered chicken nuggets. We also ordered medium drinks and were given smalls. When my sons try to explain the errors of our order they were humiliated by staff and told the drinks were mediums. They also explained they had the sauce for the spicy chicken nugget meal but weren't going to get it because it's hiding in the back somewhere. I'm just blown away. That was the most recent incident. 99% of the time we go there they give us the wrong order. Is mostly them forgetting something. We are also treated disrespectfully pointing out the errors of our order. We are only asking for what we've paid for. Nothing more and nothing free. Just what we paid for. I'm losing patience with not only the crew members but also the shift leads and managers. Not all are terrible but there's this group that makes it difficult for the customers and for the good people that do work there. Something needs to change and it should start with stronger management. They are embarrassing, abusive, and harass customers over THEIR mistakes. Disgusting behavior. Get it together.
  • KK
    Kirsten
    Aug 22, 2026
    1.0
    They have two lanes so you can order at the intercom. One side Let three cars order and move in front of me while I sat without a greeting. The car in front of me got fast service. I didn't end up ordering and just left. This isn't the first time this has happened. Service is bad. Workers are rude. Probably the last time I'm going here.
  • DK
    D K
    Aug 22, 2026
    1.0
    I don't feel safe here at all I stopped by here on a Friday afternoon after getting off work and there's homeless people hanging out in the parking lot sitting in the parking lot doing drugs and some tweaked out lady running in and out of the cars in the Drive-Thru knocking on people's windows asking for money completely not safe over here I will never ever return to this location.
  • HK
    Heather Kavanagh
    Aug 21, 2026
    1.0
    Absolutely the worst experience I've ever had at a McDonald's restaurant waited over 5 minutes at the speaker before I was even greeted then when they finally took my order I was there for over 3 to 4 minutes while she tried to figure out how to give me a Happy meal and a two cheeseburger meal. Got to the window disgusting drive-thru window looked like they spilled chocolate shakes all over it and hadn't cleaned it in a year there was bugs and bees all over and then when I asked for a simple change of toy with my Happy meal the girl at the window with a massive attitude said no we're not changing nothing out for you. McDonald's you should be embarrassed to have this type of customer service in one of your restaurants.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2916 S 38th Ave, Tacoma?

McDonald's in Tacoma is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24/7.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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