Wake Up Call is a fun-loving, local company serving up award-winning coffee, exclusive MadHatter energy drinks, local teas and the tastiest pastries. With over 68 flavors, the flavor combinations are endless to meet your tastebud needs. Many of their locations are sit-down friendly, making it easy to catch up with your friends or co-workers in a fun and vibrant atmosphere. Wake Up Call is proud to give back to their local communities by supporting local nonprofits throughout the year, helping where help is needed one cup of coffee at a time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.