Shelby's Burgers is Spokane's go-to destination for tantalizing smash burgers. Sink your teeth into their succulent fried chicken sandwiches, or delve into their vegetarian burger options for something unique. Indulge in their crisp French fries, tangy fried pickles, crispy onion rings, or golden tater tots - all perfectly paired with boozy milkshakes and freshly squeezed orange juice. And to top it off, Shelby's Burgers proudly serves alcoholic beverages, making it the perfect spot for a delightful and spirited dining experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.