Poole’s Public House is a local, family-owned restaurant. Scott and Lisa are lifelong Spokane residents, both growing up on the north side of Spokane. They are both University of Montana alumni. Scott & Trevor played football for the Griz, so don’t be surprised by the amount of Griz stuff in the pub or the airing of Montana football on the big screen! The pubs are now co-owned by their sons, Tyler, Trevor and his wife Haylee. The Poole family would like to thank the customers who have helped them turn their dream into reality over the past 11 years. We couldn’t have done it without your support!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.