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McDonald's

3.5
(986 reviews)

Business Details

3530 N Sullivan Rd, Spokane, WA
99216, United States
(509) 892-4075
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3530 N Sullivan Rd, Spokane, WA
99216, United States

Hours

Monday5:30 AM - 11:00 PM
Tuesday5:30 AM - 11:00 PM
Wednesday5:30 AM - 11:00 PM
Thursday5:30 AM - 11:00 PM
Friday5:30 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3530 N Sullivan Rd in Spokane, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
986 reviews
5 stars
341
4 stars
212
3 stars
178
2 stars
84
1 star
171
  • CB
    Catherine Brewer
    1 day ago
    1.0
    Had the worst experience at this location. Came in a few minutes before 10pm on a friday night with 3 kids because I had just gotten out of work myself and had to get my children from an ex who had not even fed them dinner yet and the hours on their door and website both said they closed at 11, otherwise i would have never came in last minute if they were closing up. After we order and sit down they then tell us that their lobby is closing and when I said the store hours said 11 he just paused and then said "its a typo." Then they turned off all their light before we got our food. Regardless if it was something like an error, I have worked in fast food nearly 15 years and we are never allowed to just close up shop if customers are still in the lobby, whether they get there 30 seconds before close, we still stay open until they leave. Very unprofessional!!! They also forgot one of our items
  • NH
    Nel Hubbard
    Aug 23, 2026
    3.0
    Customer service could be better.
  • LM
    Luis Milan
    Aug 2, 2026
    1.0
    I am writing to report an incident that occurred, during a recent drive-thru visit, and to request that this matter be reviewed using audio-inclusive security footage from that date and time 8/1/2026 9:06pm. I was placing an order via motorcycle. In my experience, the vehicle-detection systems at drive-thru speakers frequently fail to register motorcycles, which was the case here. Despite calling out clearly for approximately 2–4 minutes, I received no response. As I have done at this and other locations when this occurs, I proceeded to the payment window to place my order in person. At the window, I was met with silence from the employee — no greeting or acknowledgment. I dismounted my motorcycle (as I normally do, and wear earplugs for hearing protection, so I would not need to ask anyone to raise their voice) to communicate more easily. A manager then approached and instructed me to go to the front lobby in a rude tone multiple times being hostile with me and the kitchen dude was rude too, he thought he could intimidate me by saying “because I said so”. citing safety concerns about my standing near the window. I noted that the vehicle behind me, and others, could clearly see me, and asked for further clarification. She replied only that I needed to comply “because she said so,” without offering a reason. A kitchen employee then approached and repeated the instruction to move to the lobby( rude and hostile for no reason, mind you I didn’t talk to any of them in a rude tone at all because I have to go to the first window to order lots of times), again without explanation or apparent authority to direct me. When the manager returned, I asked again for the reasoning behind the request; she indicated she would explain but did not do so at that time. I proceeded to the lobby and placed my order, then asked to speak with the manager. When she approached, she became visibly upset and stated that I had been rude to her first— despite the fact that I had not exchanged a single word with her prior to that point at the cashiers window( where she initiated the conversation by being rude and hostile towards me!!!!). I apologized for causing her distress, though I disagreed with the characterization of my conduct. She subsequently apologized and stated she would take responsibility for the incident. I want to be clear that my intent is not to seek termination for any staff member involved. My goal is to ensure this situation is reviewed so that similar experiences can be prevented for other customers in the future, particularly those in situations where standard vehicle-detection technology does not accommodate motorcycles. I would appreciate a review of the footage (with audio, if available) from this visit, and a response outlining any steps that will be taken.
  • RW
    Rez Williams
    Jul 4, 2026
    1.0
    Slowest I've ever experienced at any McDonald's. For being the 4th, it's was really dead. 2 cars in the driv thru. Ordered online over 20 mins later still nothing. Go further up to the one on 819.
  • CC
    Connor
    Jun 12, 2026
    1.0
    Ordered two meal deals through the app. When I arrived there was only one car in line and when we pulled up to the window it took around 15 minutes to get our food. Opened the bag when I got home and no fries at all. First and last time going here. Service was slow and can’t get the simplest order right. Go to any other location if you value your time and money.

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