Arby's

Reviews

• CB

  Crystal Bautista

  1 day ago
  1.0
  ​Terrible service and zero follow-through. My first order never arrived, forcing me to place a second one. I contacted the delivery service first and had it refunded instantly but because I ordered through the app, the refund goes through the store. I have been fighting for a refund through endless calls and emails, only to get inconsistent answers and empty promises from staff. Holding a customer's money hostage with conflicting information is unacceptable. Fix your support process. Do better.
• KW

  Kty Wage

  5 days ago
  1.0
  **1 Star – Absolute Disaster** I went to Arby’s expecting a simple roast beef sandwich and left wondering how a place can fail this spectacularly at every single step. The service was painfully slow. We waited forever just to order, then even longer for the food while the staff moved like they were being paid by the hour to do as little as possible. When I finally asked about the delay, the employee was outright rude—rolled their eyes, muttered under their breath, and acted like I was the problem for expecting my food in a reasonable amount of time. When the order finally arrived, it was wrong. Completely wrong. Not even close. I ordered a classic roast beef with specific toppings and got something entirely different that I didn’t ask for. No apology, no offer to fix it quickly—just a shrug and attitude. To make it worse, the food was cold. Not lukewarm. Cold. Like it had been sitting under a heat lamp that wasn’t on, or maybe just forgotten on the counter. The meat was dry and lifeless, the bun soggy in the wrong places, and nothing about it was remotely appetizing. Slow service. Rude staff. Wrong order. Cold food. Arby’s managed to check every box for a terrible experience. I won’t be back, and I wouldn’t recommend this place to anyone who values their time, their money, or basic competence.
• JJ

  Julie

  Aug 14, 2026
  5.0
  This place has amazing management and they are on top of customer service, I haven't had a wrong order here food is always hot and this is one of my favorite Arby's
• BW

  Beverly Lee Wood

  Aug 7, 2026
  4.0
  I was travelling across the state and used the drive thru. Beef bacin and cheddar, no red sauce, curly fries and orange cream shake. Everything was very good. Service was fairly quick.
• AH

  Austin Hagman

  Aug 2, 2026
  5.0
  Great service from the top down. Seems to start with the manager there! I’d be surprised if anyone has a bad experience at this place!!