Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
They mess up/burn my order every time I go there but they are always quick to fix the issue and the staff is really kind
BJ
Bennedict Johnson
Sep 11, 2026
2.0
I've placed several pickup orders well in advance and every time they'll have me wait 10 mins for a cashier to greet me and make me give my full name, and show the order number in the app.
So it's pretty useless to bother doing an order with them in app. You could wait in their long drive thru line, which is why I order in app.
In closing, skip this place. They'll have your order but you'll need to get one of the many employees standing around to notice you.
Great job at taking orders though, you wouldn't want to fulfill any of them. Just get the money and let the customer wait as long as you want for their order.
The prices are so high Wendy's looks like a deal.
I wouldn't consider them at any point in the future.
We have the meats, and that's it. No service, no urgency, and no reason to keep giving this location money.
KT
Kyle Tidd
Aug 26, 2026
3.0
It's kind of funny that it says I was at Arby's 6 days ago when I never went to Arby's I didn't even drive through Arby's parking lot, I literally went to the dispensary next door that happens to be detached from Arby's
DB
Dawn Bowman
Aug 25, 2026
1.0
If I could I give this a zero star. As my daughter and I walked in the guys at the counter didn’t pay attention to names was giving a sandwhich out. The guy mentioned the homeless ppl outside. Right away we don’t feed them. They don’t go away. I understand the homeless problem. The customer they were offering said sandwich too didn’t have to say it came from the people at the restaurant and that comment shouldn’t be said to another customer. As my daughter and I turn was up we just wanted water and her a soda. We are from out of town. Came into town to visit family for a couple days. Took the bus. Therefore we have pack backs. The older guy who gave the cups out to my daughter made a what seemed joke my daughter didn’t understand when I asked for my water cup. I went to pay he tells me we don’t charge for water which is nice more then willing to pay though then he says treat our bathrooms nice. I understood at that point he thought my daughter and I were homeless. Why? Bc we have backpacks? Not even dressed like the homeless people in this city. Clean and well groomed her and i are. I take offense to this comment. I am a single mother who works hard to provide for my daughter. We have a home and all. I have a job. I work in management even. I have been a manager as well to fast food places and I would never let my crew talk about others like this and put that stereotype on people. I find the stereotype so offense and feel for the homeless community now and for anyone who “looks homeless” your homeless and treated as such. Why bc we didn’t buy food? We had just ate at the park. My daughter wanted water and a soda and somewhere to charge her phone before we head to the bus station. That doesn’t mean we are homeless. I think your crew needs a reality check to life.
KW
Kty Wage
Aug 16, 2026
1.0
**1 Star – Absolute Disaster**
I went to Arby’s expecting a simple roast beef sandwich and left wondering how a place can fail this spectacularly at every single step.
The service was painfully slow. We waited forever just to order, then even longer for the food while the staff moved like they were being paid by the hour to do as little as possible. When I finally asked about the delay, the employee was outright rude—rolled their eyes, muttered under their breath, and acted like I was the problem for expecting my food in a reasonable amount of time.
When the order finally arrived, it was wrong. Completely wrong. Not even close. I ordered a classic roast beef with specific toppings and got something entirely different that I didn’t ask for. No apology, no offer to fix it quickly—just a shrug and attitude.
To make it worse, the food was cold. Not lukewarm. Cold. Like it had been sitting under a heat lamp that wasn’t on, or maybe just forgotten on the counter. The meat was dry and lifeless, the bun soggy in the wrong places, and nothing about it was remotely appetizing.
Slow service. Rude staff. Wrong order. Cold food. Arby’s managed to check every box for a terrible experience. I won’t be back, and I wouldn’t recommend this place to anyone who values their time, their money, or basic competence.
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