Secret Burger Kitchen in Capitol Hill (Broadway) is Seattle’s go-to for flavor-forward smash burgers, wings, and craveable treats. Our signature is proprietary sauces and Seasonings and our Sauce Syringes let you take the ritual home. New here? Start with the Burger + Wings Box: smash burger + wings built for the whole crew. Dine in for the destination vibe or order pickup fast. Plant-based options, top-loaded shakes, and Secret Sodas make it easy to win every group. Visit us at 554 Broadway and taste why we’re Notorious for Flavor.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.