Safeway

Reviews

• RJ

  RUSLAN JAN

  3 days ago
  1.0
  Unfortunately, this is the closest Safeway to my home, but I try to avoid shopping here whenever possible. About six months ago, an employee named Andrew treated me in a very rude and disrespectful way. I simply asked, “Excuse me, could you tell me what this says? I forgot my glasses.” Instead of helping me, he responded rudely and then walked away while swearing at me. Since that incident, I no longer feel comfortable in this store. Every time I come here, I feel anxious and uncomfortable. I don’t understand why I was treated that way because I did nothing to deserve it. The whole experience made me feel singled out and unfairly treated. Customers deserve to be treated with respect, especially when they politely ask for help. I hope store management takes this feedback seriously and makes sure no other customer has a similar experience.
• LP

  Lilly Pancho

  5 days ago
  1.0
  we went to the starbucks 7/4 at 5:29 the barista lisa (that’s what it says on recept not 100% sure) was extremely negligent and rude. We got 2 cold drinks and a cheese danish. We had a bit left on our EBT card and decided we’d use what’s left on there. She rang it up as HOT drinks so we weren’t able to pay for it and when we asked about it she said it was something wrong on our part and that’s our problem until after we paid with our debit card she said she rang it up as hot. We asked if it was possible to get a refund or at least somehow void it so we can use the ebt card and she was not willing to even see if she could she was extremely dismissive. Not to mention she also did not warm up our cheese danish she just gave it to us in a bag? i never write reviews but there’s absolutely no reason to not have customer service as a barista ??? the safeway itself is great though and i usually never have problems at that starbucks just her.
• KC

  Kira Couvillon

  Jun 23, 2026
  1.0
  Extremely bad experience with staff here. Had items snatched physically from my hand and was told to shop elsewhere because I questioned needing an ID for purchasing cold medication (I'm nearly 40!) The clerk was very hostile. If you live in the neighborhood, qfc and trader Joe's are nearby and nicer.
• MC

  Matt Coppinger

  Jun 20, 2026
  2.0
  I've been shopping here for 12 years. It used to be the great, convenient, friendly 24 hour store. Now it feels like shopping at a prison. First the convenient entrance closed. Then the eating area. Then hours cut. Staff cuts. Security "checking" receipts (maybe 2 years in and they've never looked at it, just blindly sharpied it while looking at their phones). I recently had to wait for someone to unlock ice cream, which is the most boring dystopian event. It more and more feels oppressive walking in to the place. I've lived less then four blocks away for almost the entirety of my 12 years in Ballard and for a while now have been trekking over to the Town and Country, QFC, or driving out of the neighborhood to grocery shop except for last minute items. The only two reasons I'm not giving a 1 star for the current experience is that 1) they're well stocked and are technically fulfilling the grocery store concept and 2) there are some long term staff there that are lovely and giving their place of work a low rating already hurts. But this ship needs to right itself. I genuinely hate shopping at what used to be my go-to local grocery.
• LM

  Lhorna Murray

  Jun 15, 2026
  4.0
  Great customer service, clean store, safe parking lot and entry. I took off a star because the produce department is not that great because items don't seem to be the freshest. For example I've bought elephant garlic twice a month apart and discovered they were both already rotting when I unpeeled them within a day of purchase.

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