Safeway

Reviews

• AN

  Antonio Albert Nebrija

  2 days ago
  1.0
  The most convenient location, but the most inconvenient experience. This location is SOOOO convenient. The G line gets off right in front of the store and is walkable to many houses and apartment builds. Sounds great, right? Wrong. This location does everything in its power to make sure you have the worst shopping experience possible. First there is a no bag policy. I can’t tell you how many times I’ve rode the G line home and stop at the 22nd street stop to get something quick before I go home. However, I have my work back pack with me and security won’t let me in or makes me leave it at the front (security makes you leave it on the floor by the entrance). Do I go home first to drop off my backpack or do I risk leaving it in an unsecured location to save time? Not convenient. Second, soooo many things are LOCKED UP. This wouldn’t be a problem if they had adequate staffing but more often times they aren’t staffed appropriately. During busy times, I have waited well over 10 mins for someone to show up to unlock something. Now imagine that happening multiple times because you needed different items in different aisles that were all locked up. You’re adding so much time to your shopping trip just waiting for an employee to show up. Once again, not convenient. Third, they never have any registers open besides self checkout and it takes so long to pay. Remember how I said you need to call an employee to unlock the shelves? If you buy alcohol, they bring it to the front. When you get to the self checkout area, you really start to see how disorganized and short staffed this location is. They only have one person working self checkout most times, and it simply isn’t enough. Between them running to the back the get the alcohol that you weren’t allowed to bring up there yourself, ID verifications, removing miscanned items from the computer, etc- the employee is spreading themselves too thin. You can literally look up and see that more than half the people at self checkout are just standing there waiting for the employee to scan their badge on the register. Not convenient. Overall, anti theft measures and low staffing creates a really inconvenient experience in a really convenient location. Just my last trip there to buy a bottle of alcohol added an extra 20 mins of just waiting for employees. That doesn’t even include waiting in the long lines. I get theft is an issue, but Trader Joe’s is a short walk away and they deal with it without burdening their customers. Also, while I’m at it, the hot bar has really inconsistent hours. Sometimes ive come at 7:30 and the hot bar is open and still serving. Other times Ive come in at 6:30 and the hot bar is already cleaned and closed for the night. PLEASE have more consistent hours so we can stop wasting our time by walking all the way over there after it’s already closed.
• DP

  Dalt Pierce

  May 10, 2026
  2.0
  Front doors not open...slow checkout.
• GW

  Gazelle Williams

  May 3, 2026
  5.0
  I went to the Starbucks it was so slow. Not sure if it is always that slow.
• TH

  Tara Hager

  Apr 19, 2026
  1.0
  I went in to look for cold beverages. The first guy was super rude that worked in the deli. Didn't even acknowledge me and had ear buds in his ears. He couldnt even here me when I said hey, hi, can I get some help. He just walked away. I finally found someone in produce and she pointed me to the wrong direction instead of taking me to the cold beverages. So I had to grab a warm beverage. This was on 4-19-2026 Time: around 6:20
• MR

  Michael Ryker

  Apr 14, 2026
  2.0
  This has become my go-to Safeway after moving to downtown it’s easy to jump on the bus and get there quick and I’ve never really problems at the store it’s clean & the people are nice if i need anything at guest services the person at self-checkout has no problem getting it for me this last I really needed hydrogen peroxide Google Maps says it’s open until midnight I got there at 11:45 the door is locked and the security guard inside shook his head no. I mean it’s not a huge deal I went to qfc on my way back it’s open until 1am I had to spend like .10¢ more but the brand quality is better. This definitely affects my future late-night trips

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