Palisade

Reviews

• SH

  Shane Hancock

  Jul 2, 2026
  2.0
  Meh. Went 20 yrs ago when I got married. The experience was incredible. Things have definitely changed since then. Not going to list my issues. Just an FYI. I will say that if you want bread with your dinner you have to ask for it. Thought that was very odd.
• GK

  Grace Kim

  Jun 25, 2026
  2.0
  We celebrated Father’s Day with brunch and the service was excellent but everything else was very disappointing. Pastries looked like they were Costco and the fruits looked like it was a potluck dish. The table we were seated was wedged in the corner and one of us was almost blocking the walkway and my chair did not even fit straight because there was not enough space. With an advance reservation and the reputation, I expected much better than this…
• KM

  K M

  Jun 22, 2026
  3.0
  tried to celebrate Father’s Day here for brunch. Well, it wasn’t the worst brunch we’ve ever been to. There are definitely better options however, in a view was spectacular. Two of us often for the three course price fix for $75. Generous portion and probably worth the money. The other two ordered the $40 breakfast pastry bar. The pastries were just OK felt like they were all purchased from Costco. Nothing really homemade or worth mentioning. and nothing gluten free. Fruit barely anything other than cantaloupe and honeydew melon and watermelon. They ran out of orange juice. When we got there, we saw some tables with nice breakfast potatoes with the omelettes however, by the time we ate at 12:15, we basically were served old french fries cut up the father felt special so that’s all that mattered. However, we will not be coming back here.
• AS

  Ayumi Saito

  Jun 14, 2026
  2.0
  I wouldn’t go again. We went to celebrate the graduation, which is our very rare occasion. However, the person who guided us to the seat was so rude and so angry. Our waiter did not bring water or explain anything until we asked for. There was no really welcoming or celebrating spirit from them. The food was typical luxury American, which uses a lot of butter, cream and cheese and were very heavy - of course it is the American style food so some people may love it, but maybe not for Asians or new generation Pacific Northwest. The location and interior were great.
• YS

  Y S

  May 28, 2026
  1.0
  *Update 6.18.26. It’s difficult to believe that the original response was anything more than a formality. The lack of care, urgency, and basic courtesy shown after such a significant complaint speaks volumes. I had hoped someone would at least acknowledge the impact this experience had on our special occasion. Instead, weeks later, I am still waiting. Imagine spending months planning a surprise proposal, coordinating with the restaurant ahead of time, and trusting staff with one of the biggest moments of your life only for the surprise to be ruined before dinner even starts. That was our experience at Palisade. Before dinner, our server, James, approached the table and loudly asked, “Is this the table that’s proposing tonight?” Not once, but twice. Everyone at the table immediately tried to play it off and redirect the conversation to protect the surprise, assuming he would exercise basic social awareness and discretion. Instead, he left the table, returned a few minutes later, and announced that he had “confirmed with staff.” He then proceeded once again to explain the entire proposal setup and plan directly at the table, completely destroying the surprise in real time. Months of planning. Gone in minutes. What should have been one of the happiest and most emotional moments of our lives immediately shifted into tears, an anxiety attack, and emotional devastation as we tried to hold ourselves together through the rest of the evening. What makes this even worse is that management never came to the table afterward. No acknowledgment. No accountability. No urgency. We were the ones forced to seek management out ourselves while actively processing the fact that a once-in-a-lifetime moment had just been ruined. The only reason Justin ultimately became involved was because my daughter, who flew in from Texas with her boyfriend specifically to be part of this moment, watched me completely break down at the table. As someone who manages a restaurant herself, she immediately recognized how badly the situation was being handled and went to find management herself to request a new server because nobody from leadership had stepped in on their own. To Justin’s credit, he did attempt to recover the situation after that point and showed more empathy and professionalism than anyone else we encountered that evening. But the reality is that intervention only happened because my family had to advocate for us first. Then, to somehow make the situation even more inappropriate, another server, Leon, approached the table later in the evening and told us he had given Jeremy a “pep talk” and that we should “forgive him.” Imagine being expected to comfort the person responsible for ruining one of the most important moments of your life. We later learned that James had only recently been promoted from food runner to server, which honestly raises even larger concerns about management judgment, training, and oversight. This was not simply one employee making a mistake, this was a complete leadership failure from beginning to end. Financial compensation was ultimately provided, but only after Justin advocated on our behalf and I reminded him that the manager who had already left for the evening had previously offered to send complimentary appetizers to the table. To be very clear, this was never requested by us. It was offered by management. And while the gesture was acknowledged, no amount of complimentary food or financial compensation restores a once-in-a-lifetime moment that was preventably ruined. You cannot recreate authentic surprise, emotion, or that exact once-in-a-lifetime memory after it’s been taken away. Palisade markets itself as a place where people celebrate life’s biggest milestones. If that’s the case, then staff should know how to handle those moments with care, professionalism, discretion, and basic awareness. Unfortunately, Palisade failed at every level. And truthfully, there is so much more to this night that has not evenbeen included in this review because the full story would easily been two pages long.

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