Palisade

Reviews

• BS

  Bill Strong

  2 days ago
  2.0
  Marcus was our server and I do NOT fault him at all. He was pleasant and knowledgable. The service was very poor and I fault the manager. Marcus was the ONLY person working the whole restaurant! The hostess helped by bringing food to the table but the manager, bar person, bus person all stayed in the bar area and seemed to not do much while Marcus ran his tail off. At times I looked all around and saw no one in sight. Thru the whole restaurant. The bus person or bar person could have at least refilled our waters when empty. Or brought us our drinks after they were made. Vs them waiting for Marcus to finish with all the other tables in order to refill our waters. It was a sad testament to this great and long established place.
• DM

  David Markley

  6 days ago
  3.0
  We went here for our anniversary and enjoyed ourselves, despite the very very slow service. It was a Friday night and the staff kept apologizing, but this was a failure in management: If you don’t have enough servers and cooks to provide high quality service, either stop seating people or keep more staff available. At the prices you are charging, you should be able to staff appropriately and could have a much better overall rating than you do. The food was okay, but very slow. The poor woman filling water glasses only went by the tables near the windows once in over an hour. She was too busy with the upper tables. I had to flag down a manager to get water and bread service. You have a beautiful view! You have the potential to be great! Staff correctly, because your people are working hard but you are failing them.
• AV

  Alexandria Vizzoni

  Aug 21, 2026
  3.0
  We came to Palisade for a family member’s birthday dinner and unfortunately left really disappointed with the service, especially considering the caliber and reputation of this restaurant. The setting is beautiful, the views are incredible, and we genuinely enjoyed the food. Those aspects absolutely lived up to what we expected from such an iconic Seattle restaurant. Unfortunately, the service was nowhere near the same level. We were at the restaurant for approximately three hours, and despite it being a very quiet weekday evening, our server was almost entirely absent from our table. At one point, we sat for more than 20 minutes with empty water glasses. Our water was not refilled again until I eventually went to the hostess to mention the lack of service. Afterward, our server came over and filled the glasses, but there was no acknowledgment or apology. We also ordered a bottle of wine, and after the initial pour, our glasses were never topped off. Our server primarily came to the table only to deliver food, with virtually no check-ins throughout the meal. There was no offer of additional bread, salt or pepper, or fresh cracked pepper, and very little attention to the table in general. Even at the end of our birthday dinner, we were simply handed the dessert menu rather than being walked through the options or asked if we would like to order anything. For a special-occasion restaurant, the entire experience felt surprisingly disconnected and understaffed. What made it more disappointing was that the restaurant was not busy. We saw very few servers circulating through the dining room and no dedicated water or support service, so it felt less like an individual server issue and more like the restaurant may have been severely understaffed that evening. We drove nearly two hours for this birthday dinner, and Palisades is the type of historic Seattle restaurant that people specifically seek out when visiting the city. At this price point and level of reputation, the service should match the quality of the food, atmosphere, and views. Palisades has all the ingredients to provide an incredible special-occasion dining experience. The food and setting were wonderful. I just wish the service had been anywhere close to the same standard. It’s gone down hill…
• SB

  Selena B

  Aug 20, 2026
  3.0
  I've been here before on special occasions however this time around was disappointing. It took over an hour for us to receive bread and our calamari appetizer. Would not recommend the calamari as it was over fried and half of the plate was artichoke pieces so it was super misleading thinking you would be getting a large portion of squid. We were seated around 7pm and our entree's didn't come out until 8:45pm. Mash potatoes were extremely salty. The waitress was nice but unfortunately for the price you pay, it's not worth it
• AH

  Aimee Hirata

  Aug 17, 2026
  2.0
  We went to Palisades for my husband’s birthday and had a terrible experience. Everyone we encountered, the hostess, waitress, and bartender, was very rude, repeatedly telling us how busy they were. We arrived 10 minutes early, but the hostess refused to seat us until our reservation time, then took another 20 minutes to actually seat us. While I don't mind waiting for our table, she was very curt the entire time we engaged with her and we had to bring her attention to seating us after our reservation had passed. Once seated, it took 45 minutes and three requests before our waitress finally took our order, each time telling us she was too busy. The food was mediocre overall, the soups were excellent, but the entrees were only average. We will not be back.

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