Since 2013 Hello Robin has been the go-to destination for those seeking the best in cookies and ice cream sandwiches in Seattle. They offer a dozen or more cookie flavors every day. In addition to the basic staples such as Classic Chocolate Chip, Brown Butter Snickerdoodle and Molasses, there's also a selection geared toward a more mature palate, including Orange Habanero Chocolate Chip, and other varieties your mother probably never ventured into. There are two locations: Capitol Hill and University Village.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.