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Business Details
About
Steak HouseAmerican RestaurantBreakfast RestaurantRestaurantSeafood Restaurant
Sterling's Restaurants are premier and authentic American Restaurants that have been proudly serving the Tri City area and beyond for over 40 years. We are a family owned and operated business with all three of our locations in Tri Cities Washington. For the past 40 years our mission has been to provide high-quality food for all those that wish to combine fun and enjoyable ambiance with skillful cooking into one extraordinary dining experience, anytime of day, all combined with the ever dying art of premium customer service.
Location
Sterling's Restaurant - Queensgate
2500 Queensgate Dr, Richland, WA
99352, United States
Hours
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday6:00 AM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.