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McDonald's

3.3
(614 reviews)

Business Details

23545 NE Novelty Hill Rd, Redmond, WA
98053, United States
(425) 836-4509
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
23545 NE Novelty Hill Rd, Redmond, WA
98053, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday7:00 AM - 11:00 PM
Sunday7:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 23545 NE Novelty Hill Rd in Redmond, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
614 reviews
5 stars
192
4 stars
137
3 stars
81
2 stars
52
1 star
152
  • FF
    FruitTales
    1 day ago
    2.0
    I am extremely disappointed by this Mcdonald’s. First of all, I ordered dine in on my app, the staff proceeded to put it at the pickup counter, when it clearly said table number. After ordering, I went up to the counter for an XS sized water which is quite literally free on the menu. She spoke to us in a rude tone and demanded that we pay. This location also significantly messes up orders. It was an extremely hot day and free water is on the menu. Better customer service would improve my experience. I reccomend you to take your business to the nearby Mod Pizza, or Starbucks, who always give us water upon request
  • LL
    Liam
    1 day ago
    2.0
    We were outside on a very hot day, so after ordering our food, we asked for a cup of water. The employee seemed annoyed, raised her eyebrows, and told us, “No, you may not.” There is a policy where you can get a free water cup in the smallest size, as shown in the menu. There was no reason to be rude to us or refuse the free water cup. Better customer service would have made this experience much more pleasant.
  • JJ
    john
    1 day ago
    2.0
    I came in on a warm sunny day. It was very hot I ordered a simple 6 Pc Chicken nuggets and a sweet and sour sauce. Already the order gave was wrong and i did table Service and i received a Tangy Barbecue instead of my Sweet and Sour. I had to manually ask for a replacement and the Customer Setvice was not good. Then me and my fellow primates asked kindly a glass of water, which is free as shown in the menu. But she suddenly her eyes at us ingorantly and was very unkind I will accept a free 10 pc in apology.
  • AA
    Abab
    Jun 19, 2026
    1.0
    Horrible experience overall. I ordered a sweet tea and fries and then sat down. I went to ask a worker if I could have a packet of ranch and she rudely said that I have to pay. I sat down and then decided to order a xs water to quench my thirst. It had been a while since I ordered so I went to check if my order was ready, and she rudely expressed that I needed to pay for the small water(on the app water costs $0 and I have never had to pay), and when I told her that I did pay in a previous order she angrily grabbed my water and served it to me, and then said that I had to pay next time even though I already told her I bought something at the store. When my friend ordered a water, she rudely yelled at me and my friend when we came up to her and asked where our order is, and then said that she would make it for us. After 20 minutes, there was no sign of our water, and we decided to leave the store. Never coming here again!!!
  • SS
    Shannon Small
    Jun 13, 2026
    1.0
    The lady working the window was beyond RUDE. I’ll admit I ordered in the app 10 minutes before they closed - yes I know that sucks but I was just trying to grab a quick bite on my way to work. I got there 8 minutes before they closed after having placed my order on the app which means I of course had already paid for it too. The lady on the speaker just kept saying “we’re closed” repeatedly no apologies - nothing. If you’re not going to serve customers TURN OFF THE FREAKING ORDERING FOR THE APP! Like my coworkers said what can you expect from a place like that but still kind of blew me away how insanely rude she was. NEVER AGAIN

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Redmond?

McDonald's in Redmond is open daily from 6:00 AM to 11:00 PM on weekdays and from 7:00 AM to 11:00 PM on weekends.

When is delivery service available at this McDonald's location?

Delivery is available Monday to Friday from 6:15 AM to 10:30 PM, and on weekends from 7:15 AM to 10:30 PM.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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