Jimmy John's

Reviews

• BM

  Brad Montzheimer

  3 days ago
  1.0
  Staff is unfriendly and ready to embarrass a customer who made a mistake on a pickup order in front of the entire restaurant. Also told I would not be served again and the sandwich was terrible. I never order pickup on line and did not realize that you do not reach across the counter to get your sandwich which had been paid for and had my name on it. The staff made me wait 10 minutes before they would let me have it.
• SH

  Sarah Hawley

  Apr 6, 2026
  1.0
  Worst customer service I’ve ever had from a JJ, didn’t even get to place an order this guy on the phone raised his voice at me because he thought I kept calling back but I was just on hold.
• TR

  Timothy Richard

  Apr 4, 2026
  1.0
  The employee was very roud too us she a a very bad attitude to us she needs a good talking to about your attitude to customers
• MR

  Miguel Rivera

  Mar 18, 2026
  1.0
  If you want to eat here I suggest that you have plenty of time to waste. I arrive to the store and there's 1 person already eating. I'm the only one in line. I get completely ignored for longer than is reasonable while the 2 employees proceed to take care of their online orders. They don't acknowledge me, don't tell me they'll be right with me. Nope. Just ignore me while they take care of people who aren't here. I'm about to leave and only then do they come to the register to take my order. Apparently annoyed that I exist. After the sandwich is made they don't even let me know that it's ready. By then I'm the only customer in here. They couldn't even be bothered to let me know that my food is ready. Needless to say. Last time coming here. While I understand that the employees may be busy with other work, it's completely unacceptable to treat customers that way. It's management's fault for having the store be understaffed during lunch time.
• SP

  Sawyer St pierre

  Mar 2, 2026
  1.0
  I was the only one in the store on my 30 min break for lunch so I thought it would be fast but i ordered one number 13 and had to wait 20 minutes for one sandwich because they decided to make a whole catering order before my one singular sandwich so I just had to leave without the sandwich cause my break ended and I couldn’t get a refund. besides that no one said anything like how long it would take or anything