Jimmy John's

Reviews

• NL

  Nell Lokteff

  Dec 10, 2025
  2.0
  Pretty consistently late if you set a delivery window. If you do order, make sure to set the delivery window 30 minutes to an hour before you actually want it to arrive
• EB

  Elizabeth Bradshaw

  Oct 11, 2024
  5.0
  My order was somehow misplaced but the young lady I spoke with on the phone was SO nice and apologetic about the situation and my new order was delivered in under 15 minutes. She included a cookie and brownie as an “apology” which was incredibly sweet. I’m very pleased with the customer service!
• JS

  John sung

  Nov 23, 2022
  1.0
  I will not be ordering food from this store any longer. The deliveries are consistently over 2 hours late and the staff is rude and unprofessional when I call. The delivery people rarely follow delivery instructions so my food is always delivered to the wrong place. It’s extremely disappointing as I’ve been in Pullman all my life and have had amazing experiences here in the past.