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Dairy Queen Grill & Chill

3.6
(725 reviews)

Business Details

1485 S Grand Ave, Pullman, WA
99163-4901, United States
(509) 332-1611
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1485 S Grand Ave, Pullman, WA
99163-4901, United States

Hours

Monday10:00 AM - 12:45 AM
Tuesday10:00 AM - 12:45 AM
Wednesday10:00 AM - 12:45 AM
Thursday10:00 AM - 12:45 AM
Friday10:00 AM - 12:45 AM
Saturday10:00 AM - 12:45 AM
Sunday10:00 AM - 12:45 AM

Menu

2 menus · 171 items

Explore offerings from Dairy Queen Grill & Chill on 1485 S Grand Ave in Pullman, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

120 items

Reviews

3.6
725 reviews
5 stars
305
4 stars
160
3 stars
79
2 stars
44
1 star
137
  • NC
    Nathan Charawell
    6 days ago
    1.0
    Two employees working from 5-7 1 blizzard small took 45 min to get could not order multiple items due to the store not having items to sell no clean tables and the lobby was sticky staff was not friendly and drive through was backed up to the street.
  • CH
    Chelsea Holstad
    Aug 19, 2026
    2.0
    Drive thru speaker hasn't worked well for about a year and they never fix it. LONG wait times in the drive thru every time. Since new owners bought it recently everything has gotten way worse. We used to LOVE DQ and go all the time. Now we will find another option. Barely any fries in chicken strip basket and they were soggy. Blizzards twice in a row barely have any of the mix-ins and aren't filled-up to the top of the cup. We usually spend at least $45 with each order and it is definitely not worth it anymore. Super disappointing that what was a good restaurant before has totally gone downhill.
  • SM
    Samuel Moore
    Aug 17, 2026
    1.0
    We waited over an hour and a half and never got our order even though other customers that had ordered after us got theirs.
  • AS
    Amanda Staege
    Aug 2, 2026
    1.0
    Incredibly poorly managed. Every time we have gone there is some sort of issue. Last visit, the (who I’m assuming is manager) man with the pony tail was loudly berating another employee in front of customers directly behind the counter. The last two times, we had missing items we had to go back for. This time, we had a missing item and an incorrect item. When we noticed that our sauce that we paid extra for was missing, we went to the counter and were told they didn’t have that (I’m not sure if they don’t carry the item or if they were just temporarily out) and that they don’t know why the app lets you add it. Instead of letting us know ahead of time when handing us the order or checking in and offering something else, we had to let them know and then get a substitution. We also placed the pickup order and then had to wait about 20 minutes after the pickup time it said in the app to actually get this food. In that time, we saw one or two other people come up with incorrect orders, and one man walk out because no one ever actually helped him. One employee kept literally running through the lobby to get to outside drive thru orders that were waiting. While quick customer service is appreciated, he nearly knocked people over while doing this. Poorly managed and no attention to detail, even when it seems like 80% of the orders are messed up.
  • LK
    Lindsey Kowallis
    Jul 27, 2026
    1.0
    The woman who was supposed to be working the front ignored me standing there for quite a while, so I decided to walk out and go somewhere else. No it wasn’t busy.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Pullman offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets among other fast food and ice cream options.

What are the operating hours of Dairy Queen Grill & Chill in Pullman?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 1:00 AM, except it is closed on December 25th for the holiday.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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