The Town Pump was purchased in 2005 by a couple of guys, Ian & Brian, who met at WSU. They started a painting business to save money when they got out of college, then bought the White Buffalo in Everett in 1995. With their wives and children by their sides, they have grown over the past 27 years to own three bars, adding the Twin Foxes in Everett in 2015. The Town Pump itself was built in 1903 starting as a gas station with a store front, with the owners living in the home attached. It became a Tavern sometime in 1960's or 1970's - nobody has figured it out for sure, but hopefully more will be learned over time.
We are a neighborhood bar, bearing all walks of life ages 21-101, all colors, beliefs, creeds-and we all just get along.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.