Wingstop

Reviews

• NF

  N3M3SIS FAD3

  2 days ago
  1.0
  Ive worked fast food and know chicken takes about 7:30 second to cook. Why did it take me 10minuted to get there. And another 15 to get it? The saucing takes like 10 seconds and no one was in lobby and saw only 1 other order on the screen that hadn't been started. You guys are decently fast at other locations but this one i feel like its always a bunch of teenagers working who dont want to actually work and cussing up a storm in the kitchen.. just curious what's going on. ALSO would love the owner to actualy acknowledge your bad revies . See a comment on almsot every 5 star not a word for your teams failings...
• EC

  Elijah Cleary

  3 days ago
  2.0
  Visited on October 3rd around 3:00 PM. Food quality is fine when it's fresh, but this visit fell short. My sandwich was already cold by the time I got it. The in-store screen showed my order as ready, yet I waited roughly 15 minutes past the estimated time. During the wait, staff seemed more focused on socializing with each other than on serving customers. I also saw an employee wipe his hands on his backside several times and then handle my fries without washing up. That's a basic food-handling issue and makes me think training needs attention. The product has potential, but the team needs to prioritize order timing and hygiene. I'd give it another try if those improve.
• JB

  Jen B

  4 days ago
  2.0
  Placed an order for 35 wings, large fry, large veggie sticks and large ranch via the app. App indicated my food was ready. I arrived 5 minutes later to find that it was not. Waited another 20 or so minutes. Brought my food home to find I was missing fries and veggies. Had to call multiple times before anyone answered the phone. Explained what I was missing and I could hear the manager in the back not believing me. They asked if I wanted a refund, I declined and said I would be right back to collect the missing items. Got there and the fries were already on the lukewarm side and they packed up a SMALL veggie into the bag with the once hot fries. So I had to wait and have them put together the large veggie I ordered and paid for. This was my 1st visit to this location and not sure I will return.
• DG

  Danny Gerber

  Sep 15, 2026
  5.0
  I had a really great experience at Wingstop tonight. I was feeling pretty sick after working out and honestly wasn’t feeling my best, but a young gentleman named Pookie took really good care of me. He was extremely nice, patient, and provided some of the best customer service I’ve experienced. He made sure my order was prepared perfectly and treated me with genuine kindness when I wasn’t feeling well. You could tell he actually cared about making sure I was taken care of. Pookie deserves some recognition for his attitude and customer service. Wingstop is lucky to have someone like him on the team! Great job, Pookie! 🙌🏽
• BB

  BWilson

  Sep 14, 2026
  1.0
  Unacceptable! My husband and I came in around 11:50pm and we are meet with all the chairs up music super loud and cussing nonstop in the lyrics. My wife went to use bathroom and on her way back we hear one of the guys working yell F this! The young man that was up front apologized, but at this point we felt very uncomfortable so we left. I hope someone with Authority sees this and deals with it asap because you will lose business you’ve already lost ours.

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