I recently went to this Taco Bell for a late night pitstop on my way home from work. I typically go to one in a different location, but this one was just on a different route, so I thought I’d try it out because it’s closer to home and was severely disappointed. I pulled through the drive-through at around 9:45 PM, did my usual order, was not asked if everything looked correct on the screen, was not asked if there was anything else they could get me. I was actually very much ignored when I pulled up to the window, the person just stared at me, didn’t give me a total, didn’t ask how I was gonna pay. I had to ask if you accepted tap to pay, in which case she just shoved a card reader in my face while I was waiting. I wanted to ask a question about my order, but she left the window closed on me. Once my food appeared ready, she handed it back towards me and it didn’t look right because there’s no reason I should’ve had a bag fit for a quesadilla when I didn’t order one. After I got the bag, I didn’t even want to check my food because I already knew it was wrong. I asked very politely if I could please have some mild sauce. She handed me one and then closed the window on me again. I pulled into the drive-through and saw that not only was my order wrong, but it was cold. Very disappointed with the service at this location and frankly don’t think I’d be willing to stop here again. I’d rather go out of my way to go to one that treats me more kind. and doesn’t skip out on my sauce, nor get my order wrong
Everything I ordered was great! They were out of lettuce, which I did not mind, but I was given a free taco for the inconvenience. That was very nice, thank you, Benjamin S. I wish there were more people like you in our world! I hope he gets recognized for his excellent customer service. 👏 👏 👏
TN
Trayce (NintenHawk)
Oct 8, 2026
If I upgraded to a large side with my combo, maybe include it?! I didn't even get the side that I ordered at all!
Worst Taco Bell location. It is so difficult to find it on Highway 99. I missee the turn twice and the sign is placed is such bad spot.
AJ
Anthony James
Sep 27, 2026
Hours of operation are non existent, some days 8 some days 9-10am