Chipotle Mexican Grill

Reviews

• RR

  R “Joe Dirt” R

  May 11, 2026
  1.0
  Waited 20 minutes in line for order, food was then cold, bowl didn't have fork, burrito was half full of rice very little beef.
• SM

  Sheryl McGrew

  May 9, 2026
  2.0
  Every time I have tried to give them another chance I have been disappointed. They are always out of major ingredients. Not enough meat for an order. Out of beans or rice. I don't know how you can run a successful business running out of the essential Ingredients so much. I am done trying with all of the chain. It has been this way at all of the ones I have tried.
• CS

  Chayce Sherrell

  May 3, 2026
  1.0
  Have come multiple times, seemingly always an issue somewhere. When first walked in not only was no one at the counter to help, they were out of steak of course, so we tried the new chicken. Then we got to eating and the rice wasnt fully cooked. The boy that had just clocked on was super nice and helpful, but everyone else was just rude and short.
• KK

  Kindra

  Apr 26, 2026
  1.0
  My burrito was 70% rice. I asked for chicken, queso blanco cheese, lettuce, salsa, fajita veggies, and black beans. I kept eating thinking maybe the rest of the toppings were in the bottom half. I ended up throwing the rest away because it was all rice. Also last time I ordered here they gave me a bag of half burnt chips.
• JD

  Jeremiah Dixon

  Apr 24, 2026
  1.0
  I’m leaving this review for the Chipotle in Longview, WA because I’ve now had the same issue multiple times in the past month, and I haven’t been able to get in touch with anyone at the store to address it. I ordered a burrito bowl for my wife while she was at work and paid for extra chicken. What we received had maybe three small pieces of chicken total—definitely not what was paid for. I also requested queso blanco, which was completely missing from the order. On top of that, the bowl was clearly mishandled during preparation or delivery. The container was leaking out the side, and all of the ingredients were pushed and mixed into one side like it had been tossed or carried carelessly. I understand that everyone is busy and working hard, but as a paying customer—especially with how expensive things are these days—I expect to receive what I ordered and for it to be put together with at least some level of care. This isn’t about one bad experience—it’s about a pattern. I’m hoping this reaches a manager or owner so the issue can be addressed. I’d really just like to see some consistency and pride in the product being served.

Frequently Asked Questions About Chipotle Mexican Grill