Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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This place screws up my order every single time. If you want a surprise meal.... come here, because you are not going to get what you asked for.
DD
Daniel
May 10, 2026
1.0
So just went in with my daughter and myself for lunch, have to say food was ok but service with smile at this location is non existent, used the self kios didn't print a receipt so went to counter ask about getting this tall kid with glasses tried to speed talk about its long receipt then walked away, I had to ask 3 separate times to ask him to slow down so I can understand him and top of that he acted like it was a big inconvenience to get it, acting really rude and had apparently a manger guy heavy set red hair just looked over at me and gave me a smug look and didn't even say anything like even anything, seriously completely rude customer service at this location I don't even know if they train people to smile say hi or anything.. Just if you order something its what do you want! Omg seriously.. im sure this review will go unheard from the owners since they only respond to reviews with a automated message and website!
PD
Polaris Delta
May 10, 2026
1.0
Extremely absurd service.
It was happened leisurely lobby round 2:30pm. The lady in a gray uniform with a safety vest who indifferently replied that the package had been picked up, no fault with her.
The order was one hour overdue within three drivers replaced that eventually lost it.
It was not the first time, but definitely the last time order from this branch where the worst place encountered in particular zip code.
YL
Yana Liu
May 5, 2026
1.0
I recently visited your location and was appalled by the service—or lack thereof. After waiting 10 minutes at curbside spot #7 with no delivery, I attempted to collect my order at the drive-thru. The employee involved demonstrated not only a failure in operational efficiency but a complete lack of basic human decency.
When I expressed my concerns, he chose to ignore me and abruptly closed the window. In any service industry, respect is the bare minimum. As a professional myself, I understand the pressures of work, but I would never compromise my company's reputation through such unprofessional conduct.
The goal was simple: to solve a minor logistical error. Instead, your staff turned it into a hostile experience. My order was under the name Yana Liu. I am confident that your internal and external camera footage will confirm the validity of my complaint. I trust you will take the necessary steps to ensure your team understands that customers have choices, and respect is non-negotiable.
OK
Olesya Koltsova
Apr 25, 2026
5.0
We really enjoyed our visit to McDonald’s! Everything was tasty, clean, and fast — the service was excellent. It was especially nice to receive a complimentary ice cream 🍦 — such a small gesture, but it made our day even better. We’ll definitely be back!
What are the operating hours of McDonald's in Kirkland, WA?
McDonald's in Kirkland is open 24 hours a day, 7 days a week, with drive-thru service available all day.
Does McDonald's in Kirkland offer delivery and pickup options?
Yes, they offer delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order for delivery or pickup from McDonald's Kirkland?
You can order online via their delivery URL or use the McDonald's mobile app available on iOS and Android.
What payment methods are accepted at McDonald's Kirkland?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of food does McDonald's Kirkland serve?
They serve a variety of menu options including burgers, sandwiches, coffee, breakfast items, ice cream, frozen yogurt, and more.
Does McDonald's Kirkland have any rewards program?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Is there a McDonald's nearby the Kirkland location where I can try another branch?
Yes, there is another McDonald's nearby that you might consider visiting for a similar fast food experience.
What nearby dining options are available around McDonald's Kirkland?
Nearby options include Taco Time NW for Tex-Mex, Ezell's Famous Chicken for American-style chicken, Picnic's Hot Dogs, and Pho Mignon offering Vietnamese cuisine.
How can I use nearby places to plan a visit to McDonald's Kirkland?
You can combine your visit with nearby spots such as Starbucks for coffee or the Kirkland Laser Dentistry for an appointment, making your trip efficient and convenient.
Are there any nearby services to McDonald's Kirkland that customers might find useful?
Yes, services like Brooks Tish - State Farm Insurance Agency and US Cleaners for dry cleaning are close by to McDonald's Kirkland.
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