At home in the foothills of the Kent Valley, Smith Brothers is a local, family-owned and operated dairy producer that has been serving the greater Puget Sound area for more than 90 years. Started in 1920 by Benjamin F. Smith with one cow and a few customers, the farm quickly flourished. Since then, we have grown to be one of the largest independent retail dairies in the region, producing and delivering the freshest milk and an assortment of select Northwest products. We are one of the largest home delivery dairies in the country, delivering products to more than 50,000 homes every week.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.