Jimmy John's

Reviews

• SD

  Stacey Diaz

  Jul 23, 2026
  4.0
  Quick and great customer service!
• MS

  Mike Shay

  Jul 11, 2026
  1.0
  This is one of the only places I've eaten lettuce lately and I'm pretty sure I caught that cyclosporiasisthing going around. My stomach hurts so bad, I won't go into more details, but this was the only place that I could have gotten it from.
• FE

  Fair reviews Based on my Experiences

  Jun 17, 2026
  1.0
  If you're looking for inconsiderate service and complete lack of attention to detail, this is the place to order from. Try Panera or Subway! We spent over $200 on an order that included 12 sandwiches, 2 bags of chips, 2 drinks, and 4 cookies. Apparently, that wasn't enough to warrant the simple task of labeling the sandwiches correctly or including napkins in the bag. When you're ordering for a group, properly labeling sandwiches isn't a luxury—it's a basic expectation. What was even more frustrating was the response from GM Steve. Instead of apologizing or taking ownership of the issue, he suggested that we shouldn't order through Uber Eats. How exactly does that excuse the fact that the restaurant prepared the order incorrectly? Uber Eats didn't make the sandwiches, fail to label them, or forget the napkins. The complete lack of accountability was far more disappointing than the mistakes themselves. Errors happen, but dismissing legitimate concerns and shifting blame to a delivery platform is poor customer service. For a $200+ order, I expected professionalism, attention to detail, and at the very least an apology. We received none of the above. Based on this experience, I won't be ordering from here again.
• JL

  Jeff Lewis

  May 23, 2026
  4.0
  For a restaurant in the middle of a busy party of town, closing the Libby and outdoor seating at 4pm seems odd. Also, if you have to go through their drive through and have extended mirrors, bring them in first!
• OA

  Onthesand Away

  May 9, 2026
  1.0
  Their food is tasting worse each day...and anything to deny a deal or offering with "online only". It doesn't say anything like that on the menu online...If it is, it should say there. How hard is it to do anyway if you know about it?...and then you ask for a tip?...Here's a tip...know your business ! Stop rushing customers to wrap up a sandwich before knowing what we want !