El Pollo Loco

Reviews

• CA

  Cesar Arroyo

  4 days ago
  5.0
  This was my first time going to pollo loco outside of California. I was so impressed with the good quality and the service. As soon as my family and I entered we were greeted by the manager Maria Terrones and when we told her it was our first time she gave us a lot of great suggestions. We got almost everything she suggested and it was all so good!! She checked on us throughout and was super friendly. We will definitely be returning.
• SI

  Stacey Ivett

  4 days ago
  5.0
  The food was delicious, you could tell the ingredients were fresh and the food was recently cooked. I got chicken, rice a protein bowl, mash potatoes, and a large horachata and everything was perfect. Even my picky eaters enjoyed it. Everyone was very friendly specially the manager Maria, she went above and beyond to help us.
• JJ

  John

  May 12, 2026
  5.0
  Great choice of food and very friendly, engaging staff who seem to genuinely enjoy being there. Feels like Chipotle and Taco Bell had a baby, high quality and somewhat healthy but with fast service. Also, it seems most of the launch hype has died down now, so there is little to no wait. Went at 11:00 AM on a Tuesday and there was zero wait. Phenomenal option for fast Mexican food.
• DK

  Diablito Kito

  May 3, 2026
  5.0
  Ahhhh snap... I heard about the opening g but as I stay up north its not quite a run to grab a bite.... but I had to show my kid the best chicken spot I grew up on when living in southern Cali as a kid... needless to say he was impressed.... que the hint here... need some up north guys I promise your product will sell there too
• PL

  Pearl Lee

  Apr 30, 2026
  5.0
  I know this is one of our first El Pollo Loco locations in Washington so I was really excited to try them out as it is close to my job and my mom has nothing but good things to say to this place. She is also excited as she was telling me she used to go there often when she lived at California. My boyfriend and I decided to get it a try after my shift as we were pretty hungry. They have a super affordable meal deal on the app and their combos are also affordable. We ordered on a kiosk but you could order through a cashier if you wanted. I went with their bowl combo while my boyfriend got their tacos combo as well as an order of their chicken tortilla soup and a free chicken avocado taco. I tried to order on their app but not sure if there was just an error but they were also extremely busy from when we arrived and it did take some time to receive our food. Despite how busy the employees were, they never forgot to be courteous and kept a positive attitude. Also, on the app, they don't have horchata but next to the fountain drinks, there is a horchata dispenser. The horchata is very refreshing and the perfect amount of sweetness for me. When we did receive our food, it smelled amazing. My avocado chicken taco was on the colder side but not sure if that is how it is supposed to come out like that or hotter. It was still good though! The soup was comforting and absolutely my favorite and the craziest thing is I don't care for Applebee's chicken tortilla soup this was way better in terms of flavor, presentation and quality. My boyfriend really loved his tacos and I loved my bowl, I could barely eat half of it because it was stuffed! We did ask for all three salsas but when we asked for more, they gave us the same one so not sure if they ran out or just so busy that they just gave us whatever. There are plenty of tables to sit on your own or with others, we noticed there were a lot of families gathered and enjoying the family meal. It is also sweet that they offer paper plates for that meal too. Overall, it was a great first impression and we will definitely be ordering from here again!