La Posada Mexican Grill is a family-owned Mexican restaurant based in Kennewick, Washington. Our owner has been in the business for 27 years and counting. Since then, we’ve perfected our recipes and continued to deliver the exceptional customer service that’s made us as famous as our food. We’ve expanded our business to two other locations in Oregon and hope to open more restaurants soon. Contact us today to find out where we plan on opening our new Mexican restaurant near Kennewick, Washington or the surrounding area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.