We are a family owned chocolate shop selling world renowned, award winning Fortunato No. 4 chocolate.
After 13 years of buying cacao directly from 400 farm families in the jungle of northern Peru and selling chocolate wholesale to 5 Star restaurants and chocolatiers in 30 countries around the world, we decided to open up a little shop in our home town of Issaquah, WA.
Come by for FREE samples at any time! We look forward to seeing you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.