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McDonald's

3.3
(3,055 reviews)

Business Details

2302 S 320th St, Federal Way, WA
98003, United States
(253) 941-3210
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2302 S 320th St, Federal Way, WA
98003, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2302 S 320th St in Federal Way, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
3,055 reviews
5 stars
967
4 stars
574
3 stars
502
2 stars
314
1 star
698
  • KR
    Kiara Rashaun
    1 day ago
    1.0
    The lady in the drive thru told us to pull forward in the front of the restraints because the drive thru order pick up was backed up. The lady handing the food out in the second line yelled at my grandma that we should have pulled into that line despite us following orders and the line being back up. Highly rude employees.
  • MJ
    Michael Jeanelle
    6 days ago
    1.0
    Review from 8/16/26, before 12 PM I usually have a good experience at the McDonald’s on 2302 S in Federal Way, especially because of a few Filipino employees who have made our experiences there really great in the past. They are usually friendly, helpful, and welcoming, so I would honestly give those employees 5 stars. That’s why today’s experience was especially disappointing. Our order was missing a chocolate milk, and when they finally brought it out, there was no straw. The employee assisting us was a Black woman with orange blondish curly hair. She handed me a large straw meant for a regular drink, which obviously doesn’t fit the chocolate milk. When I asked if they had the correct straw, I was simply told, “We don’t have any.” When I asked how I was supposed to use the straw they gave me, the response was basically, “I don’t know.” It wasn’t really about the straw itself. It was about how the situation was handled. The interaction felt cold and dismissive, and I would have appreciated just a little more understanding and willingness to help. Even if they didn’t have the correct straw available, I feel there were more considerate ways to respond to a customer who was simply trying to figure out how to use the drink they had ordered. We usually receive good service at this location, which is why I wanted to mention that this was not our typical experience. I hope the staff can be a little more attentive, patient, and considerate toward customers in the future. Everyone deserves to feel heard and treated with basic courtesy when they bring up a concern.
  • SF
    Sierra Fox
    Aug 10, 2026
    1.0
    I know it’s a McDonald’s so you can’t expect much, but this location gave me one of the worst experiences I’ve had at a McDonald’s. Usually the attitude of the employees is not great in fast food because you know they’re underpaid and understaffed, etc. but there’s no reason to straight up ignore customers that are people just like you and treat them poorly. I went through the drive through in the morning, it wasn’t busy mind you as there was only 2 cars in front of me, ordered 4 items, didn’t ask for a reciept because I expected they would get the simple order correct, my fault I guess. So I just went around again kindly letting them know that an item was missed, but the lady at the window looked at me like I was lying to her or something because I didn’t want the receipt, she just looked pissed off to have yo give me the item I paid for and didn’t receive. And I went right back through the drive through immediately after being there so it’s not like I was in my car for a while or something. Even the first time I went though the drive through there was zero eye contact from the person taking my payment and zero response or acknowledgement when I spoke to her. Bad vibes all around from those employees. And I’m not trying to be a Karen because I know it can be draining to work in food service, but you gotta raise the bar a bit on your basic people skills, I’m sorry, I didn’t do anything to you…
  • ML
    Mellysa Marie Clauder (Lysa)
    Aug 6, 2026
    5.0
    I enjoyed my filet o fish's. Thank you! 😁😁😁
  • TT
    Tarron
    Aug 4, 2026
    1.0
    This mcdonalds is the worst one in the country. After eating here I haven't eaten at McDonald's since. My burger was so cold like it had been in the refrigerator. It was smashed into. Tasted so gross. The French fries tasted like they had been cooked three times in bad oil. I took one but and spit it out and threw the whole thing away. It was inedible.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Federal Way, WA?

McDonald's in Federal Way, WA is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru?

Yes, this McDonald's location offers a 24/7 drive-thru service.

Brand Certified Facts from McDonald's

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Certified August 16, 2026Yext Knowledge Graph
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