Panera Bread

Reviews

• JK

  Juston King

  3 days ago
  2.0
  Drive through line I didn’t move for 15 minutes. I watched 6 cars leave. And I went to McDonald’s for food and was done and served and I looked and the car infront of me originally at Panera - moved ONE space up. Ridiculous
• IR

  Ingrid Ruiz

  May 1, 2026
  3.0
  Llegué a Panera junto a mi hija, no le entendí a la muchacha del micrófono (pasé por el Drive-Thru) entonces pedí a alguien latino para comunicarme mejor, me pasaron a alguien latino y le pregunté que llevaba el mix n' match, me respondió que sopa, ensalada y pan, le dije que que opciones podía tomar, y me repitió ABSOLUTAMENTE lo mismo, no me tomaba mi orden correctamente y tuve que bajarme del auto para ir personalmente a pedir mi comida a alguien EstadoUnidense. Me parece fatal que se reía. Mal servicio y fatal atención, me entendí mejor con alguien EstadoUnidense que con un latino. Si no tienen a alguien latino solo diganlo.
• TH

  Tammy Hoveland

  Apr 26, 2026
  5.0
  I picked up an order for a work function. It was good. Bagels and pastries. Enjoyed by all
• KN

  Kathy Nelson

  Apr 12, 2026
  1.0
  Made a delivery order tonight received 2 of the 4. Items I ordered. I called the store and was told to call DoorDash. I'm not calling DoorDash. I'm calling corporate... that's ridiculous 🤷‍♀️ i didn't call doordash for the order.I called panera. Don't order delivery every time I do.It's a frustrating experience. I do wanna give a shout out to the male supervisor (don't remember his name) The last time I ordered and there were problems. He fixed it immediately, but not today. Different manager call doordash🤐 Update.... Called back in the morning and got angelo, who I have to say, knows how to handle customer service. I've had a couple issues with delivery. He always makes it right! Thanks Angelo.... Customer service still does live🥰
• JP

  Jennifer P

  Apr 1, 2026
  5.0
  I cannot recommend Panera Bread located at Everett Mall Way enough! I placed an online order for four people and realized after the fact that I’d forgotten to ask for the sandwiches to be quartered so we could all sample each kind. When I called, the staff was honest and warned me that they usually only cut them in half because quarters might fall apart. I asked her to try anyway, but I didn't expect much. To my absolute surprise, the order arrived perfectly quartered, and every single piece was individually wrapped and labeled. They took significant extra time to ensure our meal was organized and easy to share. That kind of attention to detail is rare! Amazing food (the Chipotle Chicken Avocado Melt is a must-try) and even better service. I wish I’d caught the name of the lady I spoke with to give her the personal credit she deserves!

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